Opened 4 years ago
Closed 4 years ago
#10070 closed defect (bug) (invalid)
Firefox Crashes when trying to install plugin or theme
| Reported by: |
|
Owned by: |
|
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | Upgrade/Install | Version: | 2.8 |
| Severity: | major | Keywords: | reporter-feedback needs-testing |
| Cc: |
Description
I don't know whether this is a Firefox or a Wordpress problem but when I try to install some plugins or themes Firefox crashes and the Mozilla error reporter appears. I am running Firefox 3.0.10 and I have submitted the error report thingy to Mozilla.
Change History (9)
- Component changed from Administration to Upgrade/Install
- Milestone changed from Unassigned to 2.9
- Owner set to dd32
- Keywords needs-testing need-patch reporter-feedback added; plugin theme install removed
There were a few people in the IRC channel the other day with this problem. They all seemed to be running 3.0.10 in Windows Vista with several extensions installed. Downgrading to an earlier Firefox release such as 3.0.8 resolved the problem. I tested myself with a clean FF 3.0.10 install on Vista and could not reproduce the problem.
The problem being reported was when clicking the install link, Firefox would crash before showing the Thickbox overlay.
- Keywords needs-testing need-patch removed
Cannot reproduce it either, seems to work properly in both Firefox 3.0.10 and 3.5-nightly. Can you post the error message and what add-ons are active?
comment:5
in reply to:
↑ 2
links2funblog — 4 years ago
Replying to Simek:
Can you give link to CrashReport? You find it by typing "about:crashes" in FF address bar.
Heres the report
Add-ons: battlefieldheroespatcher@ea.com:4.0.17.0,{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}:0.9.84,{c4d362ec-1cff-4ca0-9031-99a8fad7995a}:1.10.2009050501,{2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9}:2.1.041,firebug@software.joehewitt.com:1.3.3,firecookie@janodvarko.cz:0.8,{3d7eb24f-2740-49df-8937-200b1cc08f8a}:1.5.10,{000a9d1c-beef-4f90-9363-039d445309b8}:0.5.21.0,notebook@google.com:1.0.0.22,keepass@hostnameintitlebar:0.1,{3b56bcc7-54e5-44a2-9b44-66c3ef58c13e}:0.8.5.6,Inquisitor@yahoo:1.1,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}:6.0.11,jqs@sun.com:1.0,LogMeInClient@logmein.com:1.0.0.395,{75CEEE46-9B64-46f8-94BF-54012DE155F0}:0.3.8,netvideohunter@netvideohunter.com:0.4.2,{7E7165E2-0767-448c-852F-5FA8714F2C37}:1.0.2,ubiquity@labs.mozilla.com:0.1.8,{e968fc70-8f95-4ab9-9e79-304de2a71ee1}:0.6.11,searchrecs@veoh.com:1.5.1,web@veoh.com:1.4,{c45c406e-ab73-11d8-be73-000a95be3b12}:1.1.6,foxmarks@kei.com:3.1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.10,{00352F14-3F76-4e4d-ACFF-9976D7E4B3B9}:0.6.6,nasanightlaunch@example.com:0.6.20090524,redshift_V2@shift-themes.com:2.95
BuildID: 2009042316
CrashTime: 1244510254
InstallTime: 1241919975
ProductName: Firefox
SecondsSinceLastCrash: 39159
StartupTime: 1244509709
Theme: redshift_V3
URL: http://www.links-2-fun.com/wp-admin/plugin-install.php?tab=search&type=tag&s=Post
Vendor: Mozilla
Version: 3.0.10
I am not running vista just xp
- Keywords needs-testing added
Needs to be re-tested. 3.0.11 just came out.
- Keywords wontfix removed

Can you give link to CrashReport? You find it by typing "about:crashes" in FF address bar.