"add an image" button in "upload/insert" menu in posting screen malfunction. Opens below footer of same page and is positioned out of reach to left off of screen
|Reported by:||JohnR123||Owned by:|
When trying to insert image into post (edit or new) if I click on the "add image" button, it will open on the same page below the footer of the page and is offset in position so that most of it is out of reach (beyond the left border of page). It is supposed to open as a ghost over the current page.
If I try right click the button and open it in a new tab, the features are all there but when I then browse (browser uploader option) my local files and select an image, then hit "upload" I see the image and am presented with the usual options on size etc. I, then click "insert in post" but I get a blank white screen and nothing is inserted in the post (I have tried refreshing).
This occurs on three installations of version 2.8.5. Two of these installations are brand new (image upload has never worked on these) and were from separate downloads of the wordpress zip file. These new installations are running on my local apache2 server. The other installation is a live site on BlueHost servers. It is an established site that I have kept up with regular upgrades. I recently upgraded to version 2.8.5 and now this site exhibits the exact same behaviour as the two local sites.
The local sites are running the default theme with no content added and no new plugins have been uploaded and the default plugins have not been enabled.
My local computer is running Linux Ubuntu 9.04 and the latest FireFox for Ubuntu. I have the latest Java installed as well as Adobe Shockwave and the latest flash for Linux. I have enabled all Java advanced features. I have also tried to upload images to a post using another computer that runs Windows XP Pro. I tried using FireFox on that system as well as IE 8, and I get the same malfunctions exactly.
So in summary, I have this problem happenning on three 2.8.5 versions of WordPress two of which are brand new clean installs with no additions running on an apache2 server with the latest mysql and php5. The configuration is correct with the appropriate settings in php.ini as well. The other version 2.8.5 is an older site recently upgraded (hasn't worked since) and it runs on Bluehost's server. We (Bluehost and I) have checked the settings and inspected the database behaviour for problems, etc, and everything seems good at their end.
My file permissions on all sites are correct at 755 for directories and 644 for files. On the local served sites I have even tried maxing out the permissions with no success.
On the new installs I had to temporarily set the wp-content directory at a higher permission to auto-create uploads folders and sub-directories as no uploads folder came with either download of the WordPress zip. I also tried creating those folders manually just in case that would help. Also, the settings on Misc admin page is the correct path (wp-content/uploads).
3 different installs, 2 new and 1 upgrade, on 2 different servers, accessed by two different computers using different browsers cannot be a fluke problem. It needs to be looked at. I can't do anything with any of these sites until it is resolved.
Thank you very much for reading this and helping out.
Change History (13)
- Keywords reporter-feedback added; upload insert add image button removed
- Priority changed from high to lowest
- Resolution set to invalid
- Severity changed from major to trivial
- Status changed from new to closed