id summary reporter owner description type status priority milestone component version severity resolution keywords cc 15375 HTML Entities/ISO Latin-1 code and opening smart quote hew "HTML Entities or ISO Latin-1 codes abutting a quote causes the opening smart quote to be a closing smart quote. Eg:  ""Testing"" &""Testing"" etc." defect (bug) closed normal 3.1 General 3.0.1 normal fixed smartquotes