The reset password process could be clarified
|Reported by:||paolal||Owned by:|
I find the process of resetting a user password confusing, and sI guess I am not the only one.
Here is why:
The fist screen in this process is almost ok:
only the text on the button is confusing as users wonâ€™t â€œget a new passwordâ€ but are going to input a new password (I guess this is an heritage of the past procedure).
The second screen is where most users get lost:
I think that the login form should not be visible here as it gets the userâ€™s focus, so they do not see the text above telling them to check their mailbox and do not know what to type here.
I know that changes are planned in the reset password process, but these two relatively small changes could make the process a lot easier to follow for users.
Change History (11)
- Component changed from General to UI
- Keywords 3.2-early added; ux-feedback removed
- Milestone changed from 3.1 to Future Release
- Owner login, reset password deleted
- Status changed from new to assigned