The reset password process could be clarified
|Reported by:||paolal||Owned by:|
I find the process of resetting a user password confusing, and sI guess I am not the only one.
Here is why:
The fist screen in this process is almost ok:
only the text on the button is confusing as users won’t “get a new password” but are going to input a new password (I guess this is an heritage of the past procedure).
The second screen is where most users get lost:
I think that the login form should not be visible here as it gets the user’s focus, so they do not see the text above telling them to check their mailbox and do not know what to type here.
I know that changes are planned in the reset password process, but these two relatively small changes could make the process a lot easier to follow for users.
Change History (11)
- Component changed from General to UI
- Keywords 3.2-early added; ux-feedback removed
- Milestone changed from 3.1 to Future Release
- Owner login, reset password deleted
- Status changed from new to assigned