﻿id,summary,reporter,owner,description,type,status,priority,milestone,component,version,severity,resolution,keywords,cc
9807,Trac Enhancement: Add a short text at the beginning of the create ticket template,Denis-de-Bernardy,ryan,"In order to make sure that casual bug reporters open useful tickets, and following up on #3897, I suggest that the template of the newticket screen be changed a little bit.

Here's how it's done:

http://trac.edgewall.org/wiki/TracInterfaceCustomization#SiteAppearance

In particular, the example snippet of adding introduction text to the new ticket form:

{{{
<form py:match=""div[@id='content' and @class='ticket']/form"" py:attrs=""select('@*')"">
  <py:if test=""req.environ['PATH_INFO'] == '/newticket' and (not 'preview' in req.args)"">
    <p>Please make sure to search for existing tickets before reporting a new one!</p>
  </py:if>
  ${select('*')} 
</form>
}}}

Suggested text, as per:

http://core.trac.wordpress.org/ticket/3897#comment:10

{{{
Are you using the latest and greatest version of WordPress, or the development version (if neither, stop here and upgrade first)?


What steps should be taken to <strong>consistently</strong> reproduce the problem?


In case it's relevant to the ticket, what is the expected output? What did you see instead?


Please provide any additional information that you think we'd find useful. (OS and browser for UI defects, server environment for crashes, etc.)

}}}

Best I've checked, it's not possible to automatically set the default description, but we could use jQuery to pre-fill the field.

We should also add the following notice:

If this is your first bug report, be sure to visit your user preferences (the link is to top right of the screen). Enter your email address to receive follow-ups on this ticket.",enhancement,closed,high,,WordPress.org site,,normal,fixed,,dkikizas@…
