Make WordPress Core

Opened 6 years ago

Closed 6 years ago

#12980 closed defect (bug) (worksforme)

Password Reset and Lost Password - no password sent

Reported by: eyecool Owned by:
Milestone: Priority: normal
Severity: normal Version: 3.0
Component: Mail Keywords: reporter-feedback
Focuses: Cc:


Reset/lost password form sends the Password Reset email and link like it's supposed to. Clicking on the link to generate a new password works too. However, new password is not sent to email.

The error is happening while trying to reset admin password (the only user on install). I have multi-site enabled. Updated to external to revision 227999, revision 14075. Running nginx. Have not dug into mysql.

Change History (3)

#1 @sivel
6 years ago

  • Component changed from General to Mail
  • Keywords reporter-feedback added; password removed

I can confirm that this is *not* a bug with running WP on nginx. It is likely 1 of several misconfigurations on the server level. When I first installed my current system with debian I had to modify exim to allow outbound email to be sent rather than just local. There could also be reverse DNS record problems, or your IP could even be blacklisted.

Step 1) inspect /var/log/mail.log or /var/log/maillog (Those are 2 common names for mail logs)

Going to mark this for reporter-feedback.

#2 @layotte
6 years ago

FWIW, tested with Trunk r14227, received initial email with reset link... and email with new password. No problem (Linux, Apache, PHP5, MySQL5).

#3 @nacin
6 years ago

  • Milestone 3.0 deleted
  • Resolution set to worksforme
  • Status changed from new to closed

Reopen with additional feedback after reading sivel's comments.

Note: See TracTickets for help on using tickets.