Make WordPress Core

Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#14352 closed defect (bug) (worksforme)

Fatal error message when trying to access my homepage and/or login to WordPress

Reported by: birkettphotography Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:


I have suddenly started getting the following error message when I try to access my website, or acess the log in page to make changes to the site:

Warning: require(/homez.358/emmabirk/www/wp-includes/load.php) [function.require]: failed to open stream: No such file or directory in /homez.358/emmabirk/www/wp-settings.php on line 19

Fatal error: require() [function.require]: Failed opening required '/homez.358/emmabirk/www/wp-includes/load.php' (include_path='.:/usr/local/lib/php') in /homez.358/emmabirk/www/wp-settings.php on line 19

Please could you respond asap, as the site cannot be viewed at all at the moment, and it is causing me huge inconvenience.

Change History (2)

#1 @mrmist
5 years ago

  • Keywords fatal error failure to login removed
  • Resolution set to worksforme
  • Severity changed from critical to normal
  • Status changed from new to closed

You should really use the forums to diagnose support issues, trac is for reporting bugs. Check your WordPress directories for deleted files and re-upload wp-includes from zip file if necessary.

If it still doesn't work, start a topic on http://wordpress.org/support/

#2 @scribu
5 years ago

  • Milestone Awaiting Review deleted
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