Make WordPress Core

Opened 13 years ago

Closed 11 years ago

#15674 closed defect (bug) (invalid)

Error when trying to logout

Reported by: interconnect's profile interconnect Owned by:
Milestone: Priority: normal
Severity: normal Version: 3.0.2
Component: General Keywords: reporter-feedback
Focuses: Cc:

Description

I get this error when trying to logout of WordPress 3.0.1 & 3.0.2:

"This webpage is not available. The webpage at http://my.site.com/wp-login.php?action=logout&_wpnonce=12c23f0af8 might be temporarily down or it may have moved permanently to a new web address."

and

"Error 101 (net::ERR_CONNECTION_RESET): Unknown error."

in Google Chrome and

"The connection was reset"

in Firefox. Both browsers running on Windows XP SP3. I tested this on another computer running Windows XP SP3 (different ISP) and got the same error in Firefox.

Strangely, I do not get these errors at all on my Mac, in both Chrome and Firefox; they both logout correctly. It also works correctly on my iPhone.

I've tried cleaning cache and cookies in both browsers, reseting my sub-domain in my host's control panel, changing to the default theme; none of which worked at all. Must be some kind of bug, lots of reports about this in the forums.

See thread here: http://wordpress.org/support/topic/error-when-trying-to-logout?replies=9

Change History (6)

#1 @dd32
13 years ago

  • Keywords reporter-feedback added

Looking at the support forum thread, this appears to apply to some specific hosting configurations. I've left a comment on the thread waiting for someone with an affected host to get back to me with a test install/test account.

#2 @ocean90
13 years ago

  • Keywords reporter-feedback removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Reading though the support thread and it seems like it's a server issue.

this issue is actually related to one provider that has different brands. FatCow, iPower, StartLogic, they are all brands of Endurance International Group.


See also http://wordpress.org/support/topic/error-when-trying-to-logout/page/2?replies=9#post-2043606

#3 @nacin
13 years ago

  • Milestone set to Awaiting Review
  • Resolution invalid deleted
  • Status changed from closed to reopened

Hmm. Wondering if we can at least figure out what is going on.

#4 @ocean90
13 years ago

  • Keywords reporter-feedback added

If you read the log I don't think we are getting more information from provider side.

Maybe dd32 has some new things.

#5 @iseulde
11 years ago

  • Keywords close added

#6 @helen
11 years ago

  • Keywords close removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from reopened to closed
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