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Opened 4 years ago

Last modified 8 months ago

#17739 new enhancement

Comment prompt text is misleading

Reported by: jane Owned by:
Milestone: Future Release Priority: lowest
Severity: trivial Version: 3.2
Component: Text Changes Keywords: has-patch ux-feedback
Focuses: Cc:

Description

The comment form says, "Your email address will not be published."

It can be deceptive b/c people assume it's used for some sort of verification, not that it goes to the site owner/comment moderator, who could very well decide to publish it if he/she happens to be an unethical jerk. People complain about this in support forums and elsewhere every now and then. Quite trivial issue compared to most tickets, but would be nice to take care of it.

Suggestions for better text welcome.

Attachments (2)

17739.diff (6.0 KB) - added by voldemortensen 9 months ago.
17739.2.diff (3.0 KB) - added by voldemortensen 8 months ago.

Download all attachments as: .zip

Change History (25)

comment:1 @nacin4 years ago

The text, and "will not be published" as a subset, is pretty much universal on the web, dating to its original appearance in Classic and Kubrick. It's carried over to comment forms of other systems as well.

The word "published" is pretty clear. Also, it's pretty clear that by submitting your email address, it'll go somewhere.

I'm open for a new string, but I definitely can't think of one that isn't too long or too much of a deviation. We went down this path in #13026, because the original string in Twenty Ten was indeed pretty deceptive, and it was opted for the current string to match the historical string.

It's not deceptive as much as people are dumb need education sometimes. :-)

comment:3 @SergeyBiryukov4 years ago

#18633 suggested "Your email address will only be visible to the blog owner".

comment:4 @scribu4 years ago

"Your email address will only be visible to the blog owner".

That's sounds a lot more accurate. +1

comment:6 @jane4 years ago

It "will only be visible to the blog owner" isn't really accurate. Authors, editors, and admins have access also.

Maybe a simple "(Not for display)" or something that doesn't make any action promises, but tries to just communicate intent would be a better path?

comment:7 @johnbillion4 years ago

I think "not displayed" is a simple and straight forward enough statement. It doesn't promise that it will "never be published" but it's not overly vague either.

"not displayed with your comment" is another option, but maybe a little too wordy.

comment:8 @johnbillion4 years ago

I've just noticed that WordPress.com uses the phrase "not published". This seems like a good, balanced statement.

comment:9 @Ipstenu4 years ago

Your email will not be displayed publicly.

Your email will not be displayed with your comment ... I think that's about as good as it's going to get.

Unless we did "Your email will only be visible to blog administrators" (though 'administrators' is the wrong word - managers? Runners? People who run this site and have access to all the wibbly wobbly back end magic.)

comment:10 @scribu4 years ago

Wild idea: remove the text completely.

comment:11 @ryanimel4 years ago

  • Cc ryan@… added

+1 to removing the text completely. There's no way to tell what the site author/owner will do with email addresses that are submitted, so the site shouldn't make any statement on it.

comment:12 @JohnONolan4 years ago

+1 for removing completely. Especially given that if there are other comments on the post, the user can see that no one else's email address has been displayed anyway.

comment:13 @jameslafferty4 years ago

Is this something that could be set in Discussion Settings? That way, responsibility for determining appropriate text devolves to the site's administrator. WP could provide an empty string as the default.

comment:14 @JohnONolan4 years ago

Decisions/Options

comment:15 @jameslafferty4 years ago

Hear you on that, John, but in this case it seems like removing even the option of setting that text is a bit draconian. That text has been a part of the WP tradition for some time, and its total removal without an easy recourse might be a bit much for some site admins. (I am playing devil's advocate here just a bit... not totally persuaded by my own logic.)

comment:16 @JohnONolan4 years ago

I hear you - but don't forget that the comment form can be completely controlled/replaced by the theme so it wouldn't be a huge loss, or hard to add back in. Many themes completely bypass the default form already :)

comment:17 @jameslafferty4 years ago

Very good point.

+1 for leaving it out.

comment:18 @SergeyBiryukov3 years ago

  • Component changed from UI to Text Changes

@voldemortensen9 months ago

comment:19 @voldemortensen9 months ago

  • Keywords dev-feedback has-patch added; needs-patch removed

Removed the line from the comment form. Seemed to be the most popular answer

comment:20 @DrewAPicture8 months ago

  • Keywords needs-refresh added

@voldemortensen: Looks like some changes to wp-config-sample.php made it into your patch in 17739.diff. Mind regenerating?

@voldemortensen8 months ago

comment:21 @voldemortensen8 months ago

Removed erroneous file inclusion.

comment:22 @voldemortensen8 months ago

  • Keywords needs-refresh removed

comment:23 @nacin8 months ago

  • Keywords ux-feedback added; dev-feedback removed

My opinion remains unchanged: the text should stay exactly as is.

I'd be up for discussing this at a dev meeting and seeing what others think.

I also kind of want to reach out to some indie web and privacy folks and see if they have an opinion on it.

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