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Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#21348 closed defect (bug) (fixed)

IE7 crashes when opening Image Editor

Reported by: richard.soegito Owned by: azaozz
Milestone: 3.4.2 Priority: normal
Severity: normal Version: 3.4
Component: Media Keywords: has-patch
Focuses: Cc:


Hi All,

Image editor consistently breaks in IE7. Every time I open then Image Editor (click on Edit Image button), IE 7 would hang and then crash.

Tested using Wordpress 3.4 and 3.4.1 with different machines and I got the same result.

I use Firebug to debug and can't find any script error. There's probably a long running script that is not suitable for IE7?

This requires an urgent fix as this feature would just kill the entire browser.

Hope to see any suggestion / fix for this issue.


Change History (8)

comment:1 @c3mdigital3 years ago

  • Component changed from Editor to Media
  • Keywords close added; needs-patch removed
  • Resolution set to invalid
  • Severity changed from blocker to normal
  • Status changed from new to closed
  • Version changed from 3.4.1 to 3.4

IE 7 is not fully supported in admin see #18199. This is a support issue not a bug.

comment:2 @helenyhou3 years ago

  • Keywords close removed
  • Resolution invalid deleted
  • Status changed from closed to reopened

#18199 is an open ticket - IE7 is not deprecated at this moment.

comment:3 @c3mdigital3 years ago

I did some testing on this issue with virtual machine with IE9 browser mode set to IE7 and document mode set to IE7 Standards. I was able to confirm the crash error report.

It was a stack overflow error traced back to imgAreaSelect. Updating the plugin to the latest version 0.9.9 fixed the crashing.


See #21363

Last edited 3 years ago by c3mdigital (previous) (diff)

comment:4 @nacin3 years ago

  • Milestone changed from Awaiting Review to 3.4.2

comment:5 @SergeyBiryukov3 years ago

Reproduced the crashing. The patch on #21363 works.

comment:6 @c3mdigital3 years ago

  • Keywords has-patch added

comment:7 @azaozz3 years ago

  • Owner set to azaozz
  • Resolution set to fixed
  • Status changed from reopened to closed

In [21346]:

Update ImgAreaSelect to 0.9.9 that fixes IE7 stack overflow error, props c3mdigital, fixes #21363, fixes #21348 for 3.4

comment:3 @azaozz3 years ago

In [21347]:

Update ImgAreaSelect to 0.9.9 that fixes IE7 stack overflow error, props c3mdigital, fixes #21363, fixes #21348 for trunk

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