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Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#21348 closed defect (bug) (fixed)

IE7 crashes when opening Image Editor

Reported by: richard.soegito Owned by: azaozz
Milestone: 3.4.2 Priority: normal
Severity: normal Version: 3.4
Component: Media Keywords: has-patch
Focuses: Cc:


Hi All,

Image editor consistently breaks in IE7. Every time I open then Image Editor (click on Edit Image button), IE 7 would hang and then crash.

Tested using Wordpress 3.4 and 3.4.1 with different machines and I got the same result.

I use Firebug to debug and can't find any script error. There's probably a long running script that is not suitable for IE7?

This requires an urgent fix as this feature would just kill the entire browser.

Hope to see any suggestion / fix for this issue.


Change History (8)

#1 @c3mdigital
3 years ago

  • Component changed from Editor to Media
  • Keywords close added; needs-patch removed
  • Resolution set to invalid
  • Severity changed from blocker to normal
  • Status changed from new to closed
  • Version changed from 3.4.1 to 3.4

IE 7 is not fully supported in admin see #18199. This is a support issue not a bug.

#2 @helenyhou
3 years ago

  • Keywords close removed
  • Resolution invalid deleted
  • Status changed from closed to reopened

#18199 is an open ticket - IE7 is not deprecated at this moment.

#3 @c3mdigital
3 years ago

I did some testing on this issue with virtual machine with IE9 browser mode set to IE7 and document mode set to IE7 Standards. I was able to confirm the crash error report.

It was a stack overflow error traced back to imgAreaSelect. Updating the plugin to the latest version 0.9.9 fixed the crashing.


I'm going to create another ticket with updated 3rd party library.

Version 0, edited 3 years ago by c3mdigital (next)

#4 @nacin
3 years ago

  • Milestone changed from Awaiting Review to 3.4.2

#5 @SergeyBiryukov
3 years ago

Reproduced the crashing. The patch on #21363 works.

#6 @c3mdigital
3 years ago

  • Keywords has-patch added

#7 @azaozz
3 years ago

  • Owner set to azaozz
  • Resolution set to fixed
  • Status changed from reopened to closed

In [21346]:

Update ImgAreaSelect to 0.9.9 that fixes IE7 stack overflow error, props c3mdigital, fixes #21363, fixes #21348 for 3.4

#3 @azaozz
3 years ago

In [21347]:

Update ImgAreaSelect to 0.9.9 that fixes IE7 stack overflow error, props c3mdigital, fixes #21363, fixes #21348 for trunk

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