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Opened 2 years ago

Closed 2 years ago

Last modified 2 years ago

#22064 closed defect (bug) (maybelater)

Unable to scroll Rich Editor Help on iPad

Reported by: miqrogroove Owned by:
Milestone: Priority: low
Severity: normal Version: 3.4.2
Component: Editor Keywords: dev-feedback
Focuses: Cc:

Description

When clicking the help button in the Editor, there is no way to scroll the help text :( Using a new iPad with iOS 6.

Attachments (1)

Photo_2012_10_01_03h50m20s.png (377.8 KB) - added by miqrogroove 2 years ago.
iPad Screenshot

Download all attachments as: .zip

Change History (19)

comment:1 @johnbillion2 years ago

  • Keywords reporter-feedback added

I can't find a help item with enough content to make it scroll. Which one(s) can you see which look like they should scroll?

Also, a two-finger swipe should scroll scrollable things within the page.

comment:2 @miqrogroove2 years ago

  • Keywords reporter-feedback removed

I did try two and three finger gestures. I'll put together a screen shot to attach here.

@miqrogroove2 years ago

iPad Screenshot

comment:3 @johnbillion2 years ago

  • Version changed from 3.4.2 to trunk

comment:4 @miqrogroove2 years ago

  • Version changed from trunk to 3.4.2

Please leave the ticket intact.

comment:5 @DrewAPicture2 years ago

  • Keywords dev-feedback added
  • Summary changed from Unable to Read Help in Editor on iPad to Unable to scroll Rich Editor Help on iPad

I can confirm the inability to scroll the Rich Editor help text on an iPad (IOS6).

comment:6 @georgestephanis2 years ago

Works for me on Android 4.0 Phone (Razr M) -- testing tablet shortly.

Version 0, edited 2 years ago by georgestephanis (next)

comment:7 @georgestephanis2 years ago

  • Keywords reporter-feedback added

My Asus Transformer TF301T running Jelly Bean can scroll it just fine -- also on Webkit/535.19 -- can you confirm what version of webkit it is that's not working properly?

comment:8 @DrewAPicture2 years ago

On IOS6 (iPad), I tested

  • Chrome 21 (Webkit 534.46)
  • Safari 6 (Webkit 536.26)

comment:9 follow-up: @georgestephanis2 years ago

Drew -- did it work or not?

comment:10 in reply to: ↑ 9 @DrewAPicture2 years ago

Replying to georgestephanis:

Drew -- did it work or not?

Nope, just as I said in comment:5 :)

comment:11 @DrewAPicture2 years ago

Now that I look at my answers, I realize I had a complete thought over the span of two comments. Sorry for the confusion.

I tested on those two browsers, and no, neither of them can scroll Rich Text help on iPad/IOS6.

comment:12 @miqrogroove2 years ago

  • Keywords reporter-feedback removed

No point in asking for feedback on a different platform here. Bug is valid for iPad.

comment:13 follow-up: @georgestephanis2 years ago

Sorry, I must be getting tickets confused, I could have sworn I saw a comment remarking that it was happening on Android tablets as well. Sorry about that.

Thanks for following up.

comment:14 in reply to: ↑ 13 @DrewAPicture2 years ago

Replying to georgestephanis:

Sorry, I must be getting tickets confused, I could have sworn I saw a comment remarking that it was happening on Android tablets as well. Sorry about that.

You were probably thinking of #22065 or #20614

comment:15 @azaozz2 years ago

This is a limitation in Safari on iOS. It doesn't scroll iframwes. Generally the iframe is expanded to its full height and scrolls with the parent, however that fails here too. Will see if we can change the markup so Safari expands the iframe properly.

comment:16 follow-up: @nacin2 years ago

  • Keywords punt added
  • Priority changed from normal to low

I think the best way to fix this is to just eliminate the TinyMCE help dialogs and do our own lighter dialogs.

comment:17 in reply to: ↑ 16 @azaozz2 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to maybelater
  • Status changed from new to closed

Replying to nacin:

Also in the next version (4.0) of TinyMCE the UI is completely rewritten. Closing as "maybelater" for now, if the problem persists in the new UI we can replace the help modal in 3.6.

comment:18 @SergeyBiryukov2 years ago

  • Keywords punt removed
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