Make WordPress Core

Opened 12 years ago

Closed 9 years ago

#22466 closed enhancement (fixed)

Want to View Pending Comments From Dashboard

Reported by: miqrogroove's profile miqrogroove Owned by:
Milestone: 3.8 Priority: normal
Severity: normal Version:
Component: Comments Keywords: ux-feedback needs-patch
Focuses: administration Cc:

Description

This is a very awkward aspect of WordPress that I'm just attempting to articulate for the first time: In the Recent Comments dashboard widget, there is no way to view fully the pending comments.

What it should link to:

  • View Comment
  • View Post
  • Approve Comment
  • Edit Comment
  • Spam Comment
  • Trash Comment

What it does instead:

  • Visitor's site or e-mail address
  • Edit Related Post
  • View Related Post
  • Reply to Comment
  • Approve Comment
  • Edit Comment
  • Spam Comment
  • Trash Comment

So there are several obvious points of confusion here.

Why would I want to reply to a comment that is pending approval, still hidden, and not even fully displayed to me?

Why can't I see the whole comment? It only shows me an excerpt here, and in order to actually read the comment I have to click over to Comments on the admin menu and find what I'm looking for manually.

Why does the most prominent link for the comment take me to the post editing screen? When is this ever useful?

Why is the post link displayed as a tiny little "#"?

Change History (11)

#1 @miqrogroove
12 years ago

p.s. The first three links (visitor's site, edit post, view post) have no title attribute. This also adds to the confusion.

#2 follow-up: @SergeyBiryukov
12 years ago

It only shows me an excerpt here, and in order to actually read the comment I have to click over to Comments on the admin menu and find what I'm looking for manually.

Why not just click "Edit" instead?

Why is the post link displayed as a tiny little "#"?

"#" is actually a link to the comment on front end. It's not displayed there if it's pending though.

#3 in reply to: ↑ 2 @miqrogroove
12 years ago

Replying to SergeyBiryukov:

Why not just click "Edit" instead?

It's the wrong format. It shows raw HTML and such junk that does not correspond to what I'm approving, i.e. how it will look if approved.

#4 @SergeyBiryukov
12 years ago

  • Keywords ux-feedback added

#6 @jeremyfelt
11 years ago

  • Component changed from Administration to Comments
  • Focuses admin added

#7 @rachelbaker
9 years ago

  • Milestone changed from Awaiting Review to Future Release

@miqrogroove

Why would I want to reply to a comment that is pending approval, still hidden, and not even fully displayed to me?

When you reply to the unapproved comment, you actually Approve & Reply: https://cloudup.com/cT_838VC_5L

Why can't I see the whole comment? It only shows me an excerpt here, and in order to actually read the comment I have to click over to Comments on the admin menu and find what I'm looking for manually.

Would a "View" link do the job here?

Why does the most prominent link for the comment take me to the post editing screen? When is this ever useful?

Including a link to the post that is the source of the comment is done throughout wp-admin. I have never used the post edit links from within the Recent Comments Dashboard widget (or even the Comments List Table), but someone must find them useful.

Why is the post link displayed as a tiny little "#"?

Would "View Post" text like we have in the Comments List Table work here? Example: https://cloudup.com/crh01cgfY73 I wonder if that would be too busy.

#8 @rachelbaker
9 years ago

  • Keywords needs-patch added

#9 @rachelbaker
9 years ago

  • Keywords reporter-feedback added

#10 @wonderboymusic
9 years ago

  • Milestone changed from Future Release to 4.4

We're (I'm) already knee-deep in this stuff

#11 @wonderboymusic
9 years ago

  • Keywords reporter-feedback removed
  • Milestone changed from 4.4 to 3.8
  • Resolution set to fixed
  • Status changed from new to closed

This whole widget was rewritten during the Dash overhaul, well after miqrogroove's ticket was opened. I *think* this is safe to mark fixed, as it is vastly improved.

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