Incorrect Number of Resolved Support Threads Reported on Plugin Page

[iandunn]

I just went through the first two pages of support threads for ​one of my plugins to make sure that they all had the appropriate statuses marked. There were about a dozen that were still marked as "not resolved", even though they were resolved, or weren't a support question.

I marked about half of them as resolved, and the other half as "not a support question" (because they were actually feature requests). When I reloaded the plugin Description page, it said, "14 of 11 support threads in the last two months have been resolved." I've attached a screenshot.

Is there some bug in the calculation? Maybe the "not a support question" threads aren't being taken into account properly?

[iandunn]

Shows the "14 out of 11..." text

[iandunn]

This could be related to #22493

[iandunn]

Now it says 9/15, so it could just be inaccurate until the update script runs.

[Otto42]

There is a script that runs nightly to correct these numbers. The method used for calculating the changes in real-time was not perfect when originally rolled out, but has been improved a number of times since then, and the numbers should be correct now for all common cases.

[iandunn]

Cool, thanks Otto :)