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Opened 3 years ago

Closed 10 months ago

Last modified 10 months ago

#24529 closed defect (bug) (duplicate)

Mistaken count on plugin support threads

Reported by: simonwheatley Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: WordPress.org site Keywords:
Focuses: Cc:

Description

On one of my plugins, I had "0 of 1 support threads in the last two months have been resolved".

Then I answered a thread from 3 months ago, and now have "1 of 1 support threads in the last two months have been resolved" I think I should have either "1 of 2 support threads in the last two months have been resolved" (counting all threads with activity in the last 2 months) or "0 of 1 support threads in the last two months have been resolved" (counting all threads which started in the last 2 months).

Change History (7)

#1 @nacin
3 years ago

Which plugin?

#2 @SergeyBiryukov
3 years ago

  • Keywords reporter-feedback added
  • Milestone changed from Awaiting Review to WordPress.org

#3 @engelen
3 years ago

I can confirm that this issue occurs. The "X of Y support threads in the last two months have been resolved." seems to take the total number of support threads opened in the last 2 months for Y, and the total number of support threads resolved in the last 2 months for X.

The number for Y is fine, but the number for X should be the total number of support threads marked "resolved" that were opened in the last 2 months.

Providing an example, I noticed the issue on my plugin page for http://wordpress.org/plugins/bulkpress/.

#4 @engelen
3 years ago

  • Cc engelen added

#5 @chriscct7
11 months ago

  • Keywords needs-testing added; reporter-feedback removed

#6 @chriscct7
10 months ago

  • Keywords needs-testing removed
  • Milestone WordPress.org deleted
  • Resolution set to invalid
  • Status changed from new to closed

#7 @SergeyBiryukov
10 months ago

  • Resolution changed from invalid to duplicate
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