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Opened 21 months ago

Last modified 17 months ago

#24529 new defect (bug)

Mistaken count on plugin support threads

Reported by: simonwheatley Owned by:
Milestone: WordPress.org Priority: normal
Severity: normal Version:
Component: WordPress.org site Keywords: reporter-feedback
Focuses: Cc:

Description

On one of my plugins, I had "0 of 1 support threads in the last two months have been resolved".

Then I answered a thread from 3 months ago, and now have "1 of 1 support threads in the last two months have been resolved" I think I should have either "1 of 2 support threads in the last two months have been resolved" (counting all threads with activity in the last 2 months) or "0 of 1 support threads in the last two months have been resolved" (counting all threads which started in the last 2 months).

Change History (4)

comment:1 @nacin21 months ago

Which plugin?

comment:2 @SergeyBiryukov21 months ago

  • Keywords reporter-feedback added
  • Milestone changed from Awaiting Review to WordPress.org

comment:3 @engelen17 months ago

I can confirm that this issue occurs. The "X of Y support threads in the last two months have been resolved." seems to take the total number of support threads opened in the last 2 months for Y, and the total number of support threads resolved in the last 2 months for X.

The number for Y is fine, but the number for X should be the total number of support threads marked "resolved" that were opened in the last 2 months.

Providing an example, I noticed the issue on my plugin page for http://wordpress.org/plugins/bulkpress/.

comment:4 @engelen17 months ago

  • Cc engelen added
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