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Opened 11 years ago

Closed 11 years ago

Last modified 11 years ago

#26966 closed defect (bug) (invalid)

editors can no longer post

Reported by: bluedevilhub's profile bluedevilhub Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Editor Keywords:
Focuses: Cc:

Description

since the update to 3.8.1 editors can no longer post or view the post page. admin users still can post with no trouble however when editors try to view the 'all posts' page or the 'add new' page it is just a blank white page

Change History (3)

#1 @bcworkz
11 years ago

  • Resolution set to invalid
  • Status changed from new to closed

Your update may have ended up with corrupted files. Please download a fresh ​zip file and extract everything in /wp-admin/ (or the entire installation if that's easier) then FTP the extracted files to your site, overwriting all existing files.

This is not the place to report site specific bugs, it is for bugs common to all sites. We would have certainly noticed this bug much earlier if it was happening to everyone :)

If you continue to have problems after replacing the wp-admin files, please start a topic at the ​Troubleshooting Forum. Good luck!

#2 @TobiasBg
11 years ago

  • Milestone Awaiting Review deleted

#3 @SergeyBiryukov
11 years ago

when editors try to view the 'all posts' page or the 'add new' page it is just a blank white page

A blank page is generally caused by too low memory_limit setting in PHP or a fatal error in a plugin. Please try the support forums for troubleshooting, as suggested above.

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