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Opened 11 years ago

Closed 11 years ago

#27398 closed defect (bug) (fixed)

"Skip confirmation email" wording is confusing because email is sent anyway

Reported by: danielbachhuber's profile danielbachhuber Owned by: sergeybiryukov's profile SergeyBiryukov
Milestone: 4.0 Priority: normal
Severity: normal Version:
Component: Text Changes Keywords: ux-feedback has-patch commit
Focuses: docs, multisite Cc:

Description

In "Add New User" view, we have this language:

Add the user without sending them a confirmation email.

In addition to being a checkbox anti-pattern, the language is confusing because the user is sent an email anyway — their username and password (another type of confirmation).

It would be helpful to clarify in this UX that there are two options:

  1. Send the prospective an email where they can confirm registration of their account.
  2. Create the user account and send an email with the username and password.

I suspect any changes to this flow will want to be handled in conjunction with the likes of #27192, #16235

Attachments (2)

27398.diff (1.4 KB) - added by collinsinternet 11 years ago.
Updated text to say: "Add the user without requiring the email confirmation step." per @DrewAPicture's suggestion.
27398.2.patch (1.8 KB) - added by vancoder 11 years ago.
Updating text to make it clearer what the email confirmation step actually is.

Download all attachments as: .zip

Change History (6)

#1 @DrewAPicture
11 years ago

  • Component changed from Login and Registration to Text Changes
  • Milestone changed from Future Release to 4.0

At its base, the intent of the confirmation is email is to confirm the user email is legit, right?

So even just a slight change to the existing string would make it much clearer:

Add the user without requiring the email confirmation step.

or the more ambiguous:

Add the user without requiring an email confirmation.

@collinsinternet
11 years ago

Updated text to say: "Add the user without requiring the email confirmation step." per @DrewAPicture's suggestion.

#2 @SergeyBiryukov
11 years ago

  • Keywords has-patch added

@vancoder
11 years ago

Updating text to make it clearer what the email confirmation step actually is.

#3 @DrewAPicture
11 years ago

  • Keywords commit added

#4 @SergeyBiryukov
11 years ago

  • Owner set to SergeyBiryukov
  • Resolution set to fixed
  • Status changed from new to closed

In 29009:

Clarify a string on Add New User screen.

props vancoder, collinsinternet.
fixes #27398.

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