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Opened 6 years ago

Closed 6 years ago

#29862 closed defect (bug) (invalid)

Tetris Theme won't support Contact Form 7

Reported by: Sandra Hall Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

Www.harkerheightsheatingandairconditioning.com

Contact Form 7 will not send emails to lukegibbshvac@…
Gets caught up in spam la la land per HostGator.
I have deactivated all plugins....doesn't work.
I tried plug in wp-mail-SMTP......doesn't work.
The very first time I sent a test email it worked. Second time and every time thereafter it did not. It will say it successfully sent but it doesn't actually go.
See HostGators comments below from a ticket I placed with them:
I have investigated this issue and it appears that the form is not correctly configured to send the message through our server. The email is being addressed as from your cpanel username @ servername which may result in the messages not passing a spam filter on the remote end.

The messages should be addressed from an email address which exists on your domain, this may require rewriting the script or a change in configuration of the script.

Any help would be greatly appreciated!

Change History (1)

#1 @DrewAPicture
6 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi Sandra,

Trac is for core development. I'd suggest asking for help in the Contact Form 7 support forums.

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