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Changes between Initial Version and Version 1 of Ticket #31787, comment 16

initial	v1
1		You know that's now what happens, JJJ. If someone can't log in to their website, they call their web host. Because we're also talking about what error do you get when you use that reset feature. If they get the error that there's no user with that email when trying to log in, they'll get the same when trying to reset, but at least they know what is wrong.
	1	You know that's noT what happens, JJJ. If someone can't log in to their website, they call their web host. Because we're also talking about what error do you get when you use that reset feature. If they get the error that there's no user with that email when trying to log in, they'll get the same when trying to reset, but at least they know what is wrong.
2	2
3	3	I think the helpfulness of a clear 'this is what's wrong' is more important for the user experience when they are their own tech support and, for many of them, it's exceptionally difficult for them to be that. Unless we can make that bar low enough to guide the, back in, we will be locking people out of their own sites. Password recovery, when you've forgotten your email or username, seems to many of us to be fairly extreme, but for someone who doesn't log in more than once a month at best, it would be crippling.