Opened 10 years ago
Last modified 6 years ago
#32012 new defect (bug)
Crunching doesn't work on some grayscale images
Reported by: |
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Owned by: | |
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Milestone: | Priority: | normal | |
Severity: | normal | Version: | 4.1.1 |
Component: | Media | Keywords: | |
Focuses: | Cc: |
Description
No error message, just no thumbnail/smaller sizes crunched on upload of a grayscale image.
Some images work, others not. All are similar sizes, 32-bit grayscale, under 2MB with varying dimensions.
I have followed the relevant steps at: https://wordpress.org/support/topic/25-imagemedia-uploader-problems?replies=1
Attachments (3)
Change History (5)
This ticket was mentioned in Slack in #core-images by joemcgill. View the logs.
9 years ago
#2
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9 years ago
Hi @nifwlseirff,
Thanks for the report. Are you still experiencing this issue? There doesn't seem to be anything obviously different about the example images other than they're all pretty large files so you may be hitting the natural resource caps of your hosting environment.
If this still is an issue, could you install the debug media plugin on your site and post the details of your environment on the ticket? https://wordpress.org/plugins/debug-media
grayscale 32-bit jpg