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Opened 4 years ago

Last modified 11 days ago

#32012 new defect (bug)

Crunching doesn't work on some grayscale images

Reported by: nifwlseirff Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.1.1
Component: Media Keywords:
Focuses: Cc:

Description

No error message, just no thumbnail/smaller sizes crunched on upload of a grayscale image.

Some images work, others not. All are similar sizes, 32-bit grayscale, under 2MB with varying dimensions.

I have followed the relevant steps at: https://wordpress.org/support/topic/25-imagemedia-uploader-problems?replies=1

Attachments (3)

Cookie-mouse-bw.jpg (1.1 MB) - added by nifwlseirff 4 years ago.
grayscale 32-bit jpg
stairs-bw.jpg (1.5 MB) - added by nifwlseirff 4 years ago.
32 bit grayscale jpg
tea-cat-bw.jpg (1.4 MB) - added by nifwlseirff 4 years ago.
Successful crunched file, also 32bit grayscale jpg

Change History (5)

@nifwlseirff
4 years ago

grayscale 32-bit jpg

@nifwlseirff
4 years ago

32 bit grayscale jpg

@nifwlseirff
4 years ago

Successful crunched file, also 32bit grayscale jpg

This ticket was mentioned in Slack in #core-images by joemcgill. View the logs.


3 years ago

#2 @joemcgill
3 years ago

Hi @nifwlseirff,

Thanks for the report. Are you still experiencing this issue? There doesn't seem to be anything obviously different about the example images other than they're all pretty large files so you may be hitting the natural resource caps of your hosting environment.

If this still is an issue, could you install the debug media plugin on your site and post the details of your environment on the ticket? https://wordpress.org/plugins/debug-media

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