Non-Admins can't access the Media Library via Editor

[Electrosmog]

Hi there,

I recently installed the WP 4.3 update. As an admin, there is no problem with uploading and accessing media to put them into posts.

Other users have the user role "Editor" and can't access the media library. When they press the Add Media button in the editor, the media popup pops up and it would be possible to upload media, but when changing to the media library tab, the little waiting symbol right below the two tabs keeps spinning and spinning.

When changing the Editor's user role to Admin, everything works fine.

Problem persists with default theme and with all deactivated plugins.

[Electrosmog]

Naah... after trial and error it seems like the Jetpack Plugin causes the problem.

[kraftbj]

Hi @Electrosmog -- can you contact Jetpack over at ​https://jetpack.me/contact-support/ and/or comment on our bug tracker ( ​https://github.com/Automattic/jetpack/issues/2602 )? We haven't been able to duplicate this and would appreciate any additional insight you may have.

Cheers!

[jeherve]

Replying to kraftbj:

can you contact Jetpack over at ​https://jetpack.me/contact-support/ and/or comment on our bug tracker

​Done! :)