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Opened 6 years ago

Closed 6 years ago

#33598 closed defect (bug) (invalid)

Add media popup no scroll in iPad

Reported by: vatanbytyqi Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.3
Component: Media Keywords: reporter-feedback
Focuses: ui Cc:

Description

When I press the add media button for a post and the popup is displayed for the media manager it's not possible to scroll inside the popup. The popup has a fixed size but the content can be bigger, and on the desktop a scrollbar is added automatically. I have tested it both in safari and chrome on my iPad and the same problem on both browsers.

Attachments (1)

IMG_0290.png (144.4 KB) - added by vatanbytyqi 6 years ago.
ipad screenshot

Download all attachments as: .zip

Change History (6)

#1 @SergeyBiryukov
6 years ago

  • Keywords reporter-feedback added

Hi @vatanbytyqi, welcome to Trac!

This sounds similar to #21185 and #26622. Could you confirm that you're seeing the new (post-3.5) media modal and not the old one, as in #26622? Or maybe add a screenshot?

#2 @vatanbytyqi
6 years ago

Hi @SergeyBiryukov, I have attached a screenshot. It is the same issue as the tickets you have posted.

@vatanbytyqi
6 years ago

ipad screenshot

#3 @SergeyBiryukov
6 years ago

Thanks for the screenshot. That's the old media modal, which is no longer used in WordPress core.

Could you check if the issue still exists with all plugins disabled and a default theme (Twenty Fifteen or Twenty Fourteen) activated?

#4 @vatanbytyqi
6 years ago

I see. It is actually a plugin that uses this modal with the javascript code

tb_show("", "media-upload.php")

, how come the old modal is run with this code? Isn't media-upload.php a core file that gets updated with the regular wordpress version?

Thank you for your help
Vatan

#5 @joedolson
6 years ago

  • Focuses accessibility removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

The old modal still exists, but isn't a recommended method to edit media. It still exists as is primarily to prevent un-updated plugins and themes from breaking. The plug-in in question will need to update their code to use the current version of WordPress media.

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