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Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#37834 closed defect (bug) (invalid)

Theme Not Working on live server

Reported by: sunilpyramid Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.5.3
Component: General Keywords:
Focuses: Cc:

Description

We have purchased the 8 theme from themeforest, and started configuring site on our local machine, and the changes were getting reflected. Today when we used the same theme on our production Godaddy CPanel account with Add new theme in WordPress, it is not getting previewed, and also not activated and we got internal server error.

Change History (2)

#1 @achbed
4 years ago

  • Resolution set to invalid
  • Status changed from new to closed

Please contact GoDaddy or Themeforest support. This forum is for bugs with Wordpress Core code.

#2 @Clorith
4 years ago

  • Milestone Awaiting Review deleted

Hi there, and welcome to trac!

As mentioned, the purpose for this trac is enhancements and bug tracking for the core WordPress software, unfortuantely your issue is with a 3rd party theme, and as such does not fall under the use of this tracker.

As we are not familiar with the theme in question, you will be better served contacting the theme vendor you used as they've charged you to be able to support you with the product.

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