#37834 closed defect (bug) (invalid)
Theme Not Working on live server
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | 4.5.3 |
| Component: | General | Keywords: | |
| Focuses: | Cc: |
Description
We have purchased the 8 theme from themeforest, and started configuring site on our local machine, and the changes were getting reflected. Today when we used the same theme on our production Godaddy CPanel account with Add new theme in WordPress, it is not getting previewed, and also not activated and we got internal server error.
Change History (2)
#2
@
7 years ago
- Milestone Awaiting Review deleted
Hi there, and welcome to trac!
As mentioned, the purpose for this trac is enhancements and bug tracking for the core WordPress software, unfortuantely your issue is with a 3rd party theme, and as such does not fall under the use of this tracker.
As we are not familiar with the theme in question, you will be better served contacting the theme vendor you used as they've charged you to be able to support you with the product.
Please contact GoDaddy or Themeforest support. This forum is for bugs with Wordpress Core code.