Make WordPress Core

Opened 9 years ago

Closed 9 years ago

#38153 closed defect (bug) (duplicate)

/wp-admin/index.php wp 4.6.1 not displaying admin home page

Reported by: mikeatdatafault's profile mikeatdatafault Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.6.1
Component: Administration Keywords:
Focuses: Cc:

Description (last modified by ocean90)

I am not able to access the page /wp-admin/index.php -- resulting in only the "white screen of death"

I have done the following to verify that this is not a local issue:

  1. Increased memory limit
  2. Increased PCRE limits
  3. enabled error logging/verbose messages
  4. Installed a completely fresh version of wordpress with default theme/plugins on new Database in new directory under a new virtual host
  5. Installing an earlier version of wordpress (4.5.4) which solves the issue
  6. Testing from multiple devices
  7. Disabling mod_security for that vhost

Steps to reproduce:

  1. from shell:
    • adduser 'testuser'
    • add entry into vhosts.conf (apache configuration)
    • update DNS server for new site
    • download Wordpress 4.6.1 from the website
    • upload to FTP
    • unzip to ~/wordpress/
    • mv ~/wordpress/* ~/
    • copy the wp-config-sample.php to wp-config.php
    • log into mysql create db/user/grant permissions
    • enter necessary information into wp-config.php
    • install wp successfully
    • log in with supplied username/password
    • redirects to /wp-admin/
    • results in a blank page (no errors on any log files or on screen)

Response from Server:

{
  "log": {
    "version": "1.1",
    "creator": {
      "name": "Firefox",
      "version": "47.0.1"
    },
    "browser": {
      "name": "Firefox",
      "version": "47.0.1"
    },
    "pages": [
      {
        "startedDateTime": "2016-09-24T04:55:20.515-07:00",
        "id": "page_1",
        "title": "http://td.datafault.net/wp-admin/",
        "pageTimings": {
          "onContentLoad": -1,
          "onLoad": -1
        }
      }
    ],
    "entries": [
      {
        "pageref": "page_1",
        "startedDateTime": "2016-09-24T04:55:20.515-07:00",
        "time": 331,
        "request": {
          "bodySize": 0,
          "method": "GET",
          "url": "http://td.datafault.net/wp-admin/",
          "httpVersion": "HTTP/1.1",
          "headers": [
            {
              "name": "Host",
              "value": "td.datafault.net"
            },
            {
              "name": "User-Agent",
              "value": "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:47.0) Gecko/20100101 Firefox/47.0"
            },
            {
              "name": "Accept",
              "value": "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8"
            },
            {
              "name": "Accept-Language",
              "value": "en-US,en;q=0.5"
            },
            {
              "name": "Accept-Encoding",
              "value": "gzip, deflate"
            },
            {
              "name": "DNT",
              "value": "1"
            },
            {
              "name": "Referer",
              "value": "http://td.datafault.net/wp-login.php"
            },
            {
              "name": "Cookie",
              "value": ""
            },
            {
              "name": "Connection",
              "value": "keep-alive"
            },
            {
              "name": "Cache-Control",
              "value": "max-age=0"
            }
          ],
          "cookies": [
            {
              "name": "_ga",
              "value": "GA1.2.1381971762.1474703226"
            },
            {
              "name": "wordpress_4f17dc05329014159271b6238bf5fc89",
              "value": ""
            },
            {
              "name": "wordpress_logged_in_4f17dc05329014159271b6238bf5fc89",
              "value": ""
            },
            {
              "name": "wordpress_test_cookie",
              "value": "WP+Cookie+check"
            }
          ],
          "queryString": [],
          "postData": {
            "mimeType": "",
            "params": [],
            "text": ""
          },
          "headersSize": 857
        },
        "response": {
          "status": 200,
          "statusText": "OK",
          "httpVersion": "HTTP/1.1",
          "headers": [
            {
              "name": "Cache-Control",
              "value": "no-cache, must-revalidate, max-age=0"
            },
            {
              "name": "Connection",
              "value": "Keep-Alive"
            },
            {
              "name": "Content-Length",
              "value": "0"
            },
            {
              "name": "Content-Type",
              "value": "x-http-php"
            },
            {
              "name": "Date",
              "value": "Sat, 24 Sep 2016 11:46:13 GMT"
            },
            {
              "name": "Expires",
              "value": "Wed, 11 Jan 1984 05:00:00 GMT"
            },
            {
              "name": "Keep-Alive",
              "value": "timeout=5, max=100"
            },
            {
              "name": "Server",
              "value": "Apache/2.4.12 (Unix) OpenSSL/1.0.1e"
            },
            {
              "name": "X-Frame-Options",
              "value": "SAMEORIGIN"
            }
          ],
          "cookies": [],
          "content": {
            "mimeType": "text/plain",
            "size": 0,
            "text": ""
          },
          "redirectURL": "",
          "headersSize": 324,
          "bodySize": -1
        },
        "cache": {},
        "timings": {
          "blocked": 0,
          "dns": 0,
          "connect": 5,
          "send": 0,
          "wait": 326,
          "receive": 0
        },
        "serverIPAddress": "10.0.0.4",
        "connection": "80"
      }
    ]
  }
}
  • All other pages work fine as far as I can tell

Change History (1)

#1 @ocean90
9 years ago

  • Description modified (diff)
  • Keywords white screen of death removed
  • Milestone Awaiting Review deleted
  • Resolution set to duplicate
  • Status changed from new to closed

Hello @mikeatdatafault, welcome to Trac!

Thanks for your report, we're already tracking this issue in #38014.

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