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Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#38436 closed defect (bug) (invalid)

ftp fails with username/password incorrect

Reported by: seela Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.6.1
Component: General Keywords: close
Focuses: Cc:

Description

I am new to wordpress so please forgive me if I am posting on the wrong forum

Worpdress was installed. User then proceeded to do the "Install Updates 4.6.1"
Previous to the updates, user could update teh themes using ftp protocol
with username and password. Once the updates were completed , and user tries to update themes
he gets the error
Username/Password in incorrect for username....
We are absolutely sure the user if typing the correct username and password
The failure only happened after the upgrade

Any help would be greatly appreciated

Change History (2)

#1 in reply to: ↑ description @Fencer04
3 years ago

  • Keywords close added
  • Resolution set to invalid
  • Status changed from new to closed

A more appropriate place to ask this question would be https://wordpress.org/support/

#2 @netweb
3 years ago

  • Milestone Awaiting Review deleted
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