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Opened 3 years ago

Closed 3 years ago

Last modified 3 years ago

#39608 closed defect (bug) (invalid)

changes are not appearing when not logged in

Reported by: dkdc77 Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.7.1
Component: General Keywords:
Focuses: Cc:
PR Number:

Description

sample page - http://www.lakeburienpt.com/wellness/art/

i edit the site using chrome (mac) and can see all changes no problem (either logged in or not).

however, any other browsers (safari / firefox / windows / mac, pc, mobile) are not showing any changes i have made since December. Site seems to be stuck back then - i have a calendar on the above page and it is showing December instead of January, where it would normally auto update to the current month.

I contacted the host - they cleared the site and server cache. I installed total w3 and cleared cache from there. I cleared all browser cache and restarted my computer. I also deactivate the plugins and theme as indicated - no effect. I tried to create new pages - doesn't appear. I tried to delete pages - no effect.

I cannot seem to attach files to this ticket, so will describe updated versus outdated content:

updated page content

  • shows January
  • text in blue boxes say "Abstract Painting Classes" and "Brushes and Barrels Paint Night"

outdated content

  • shows December
  • text in blue boxes say "Intuitive Be Free Painting Classes" and "Rustic Holiday Tree Making"

site is running Bridge theme by Qode.

Attachments (2)

lbptCurrent.png (259.9 KB) - added by dkdc77 3 years ago.
Current Content
lbptOutdated.png (290.5 KB) - added by dkdc77 3 years ago.
outdated content

Download all attachments as: .zip

Change History (4)

@dkdc77
3 years ago

Current Content

@dkdc77
3 years ago

outdated content

#1 @dd32
3 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @dkdc77 and welcome to Trac.

This WordPress Trac instance is for reporting bugs in WordPress, not for support. You may create a thread on our Support Forums to help diagnose your site.

However, in this case I can confirm that it's your hosts cache that's causing the problem as bypassing your hosts cache shows the correct data, you'll need to contact your host to solve your problem. FYI @mikehansenme

#2 @dkdc77
3 years ago

Hi - thank you (and sorry for posting in the wrong location). I will create a thread there. I had contacted my host first and they cleared everything and the issues still persists. calling again....

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