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Opened 7 years ago

Closed 7 years ago

Last modified 7 years ago

#39807 closed defect (bug) (invalid)

LOCKED OUT, No response to unlock request

Reported by: aughlin's profile aughlin Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Login and Registration Keywords:
Focuses: Cc:

Description

For some reason I have been totally locked out of my website. When I look to get access through Wordfence to gain access I do not get any reply to the mail - as if I don't exist or the email does not go through. Feel that bug that has compromised and blocking my access.

Change History (2)

#1 @Ipstenu
7 years ago

  • Resolution set to invalid
  • Status changed from new to closed

@aughlin - I'm really sorry but we can't help you with that kind of problem. The trac system is meant for reporting bugs in WordPress (or enhancements). This sounds like an issue with WordFence. You should try to contact them directly either via their website - ​https://www.wordfence.com - or the support forums if you're not a paying customer - ​https://wordpress.org/support/plugin/wordfence

#2 @SergeyBiryukov
7 years ago

  • Milestone Awaiting Review deleted
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