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Opened 4 years ago

Closed 4 years ago

Last modified 19 months ago

#39809 closed defect (bug) (invalid)

Google Adwords Identifies Wordpress as Malicious or Unwanted Software

Reported by: acteventsplanner Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.7.2
Component: General Keywords:
Focuses: Cc:


This is on a website with no plugins except your preinstalled plugins, did securi scan and nothing comes up.

We wanted to alert you that one of your sites violates our advertising policies. Therefore, we won't be able to run any of your ads that link to that site, and any new ads pointing to that site will also be disapproved.

Here's what you can do to fix your site and hopefully get your ad running again:

  1. Make the necessary changes to your site that currently violates our policies:

Policy violation: Malicious or Unwanted Software
Details & instructions: https://support.google.com/adwordspolicy/answer/6020954#311

  1. Resubmit your site to us, following the instructions in the link above. If your site complies with our policies, we can approve it to start running again.

Please note that repeated suspensions might result in your site being permanently suspended from advertising with Google. Repeated violations of our advertising policies could also result in a suspension of your AdWords account, so it's important to address any issues as soon as possible by reviewing our policies. To learn more about AdWords suspension policies, please visit https://support.google.com/adwordspolicy/answer/164786?hl=en&utm_source=policy&utm_medium=email&utm_campaign=spsu.

The Google AdWords Team

Change History (4)

#1 @MattyRob
4 years ago

Possibly related to this:

It seems Google have a glitch and are falsely identifying sites as vulnerable.

It could also be due to page caching so it might be worth clearing any plugin caches and trying again if that applies to you.

#2 @acteventsplanner
4 years ago

Hello it is www.eventfilmcars.com
we do not have any cache plugins
possibly that link my be right but i have automatic updates for everything

i scanned with https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html#url=www.eventfilmcars.com

no errors there or in the link you sent me..
i installed wordfence and bulletproof security now to check things but this also is not giving errors

we use cloudflare.. and there is some javascript that maybe they identify and we use googletagwords part of google's products

ok i will resubmit google adwords for evaluation.

#3 @acteventsplanner
4 years ago

  • Resolution set to worksforme
  • Status changed from new to closed

they resolved it, not a wordpress bug
Great news! We've re-reviewed your site and determined that the following site complies with our Advertising Policies:

If any of your ads for this site have been disapproved for violations of our Advertising Policies, you can just re-save your ads to automatically submit them for approval. Here's how to edit and resubmit ads for approval: https://support.google.com/adwords/answer/116204?hl=en&utm_source=policy&utm_medium=email&utm_campaign=sen.

#4 @SergeyBiryukov
4 years ago

  • Milestone Awaiting Review deleted
  • Resolution changed from worksforme to invalid
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