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Opened 3 years ago

Closed 4 weeks ago

#40131 closed defect (bug) (invalid)

Mobile Customizer issues activating themes

Reported by: karmatosed Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Customize Keywords: close
Focuses: Cc:

Description (last modified by karmatosed)

I did this test on an iPhone 7 Plus.

There are a number of confusion points activating themes on mobile through the customiser.

Firstly, you are given no indication how to get to 'live preview' once you click, you simply get back to the menu and can easily miss the 'preview' in top menu. Shouldn't it just go there?

Secondly, activation on clicking the theme image just happens. If you don't know this you could be left wondering how you actually do activate.


If you 'live preview' then click an image to activate.. this flow gets confusing fast.

Change History (6)

#1 @karmatosed
3 years ago

  • Description modified (diff)
  • Summary changed from Mobile customizer issuer activating themes to Mobile Customizer issuer activating themes

#2 @karmatosed
3 years ago

  • Summary changed from Mobile Customizer issuer activating themes to Mobile Customizer issues activating themes

#3 @celloexpressions
3 years ago

  • Keywords close added

This is superseded entirely by #37661. We've paused most if not all other tickets regarding this interface pending those changes, so I'd suggest bringing this discussion there, and starting by seeing whether the current patch there retains these issues. I think the added text on the interstitial loading indicator is a good first step there, and if I recall correctly the immediate live preview is no longer present for touch devices due to this issue.

#4 @karmatosed
3 years ago

  • Keywords close removed

I am wary of closing a broken flow on a hope something not being directly worked on happening. I think this is a valid thing to resolve aside from that ticket (which may not happen).

#5 @dlh
7 months ago

  • Keywords close added

#37661 happened. @karmatosed is this ticket still needed?

#6 @dlh
4 weeks ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Closing per comment:5.

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