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Opened 3 years ago

Last modified 2 years ago

#40400 new defect (bug)

Still Loading for adding New User

Reported by: arvindsinghu Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 4.7.3
Component: Users Keywords: reporter-feedback
Focuses: administration, performance Cc:
PR Number:

Description

hi ,
i was working in my website , and my friend asked for author account in my website .
so when i have submitted all the information and clicked on submit button , then the browser showed me loading http://newwayenter.com/wp-content/uploads/2017/04/loading-2.png , this took around more than 3 min , while the adding new user processing was going on i clicked on all user list in new tab , then i find that still the adding new user tab was loading but the new user was added . the loading page was not working . then i reload the page then it showed me an error .
I'm using a dedicated server so there is no speed issue ( is there is any speed issue then it should affect my whole website , then why only with wp-admin/user-new.php )

i was thinking that the problem was only in my website or server . so tried with my friend website , i find the same problem in his website too.
i have tested this problem with my all website , i issue is same
so there is a core problem .
i find this problem is new update of wordpress only .

Change History (4)

#1 @SergeyBiryukov
3 years ago

  • Component changed from Script Loader to Users

#2 follow-up: @johnbillion
3 years ago

  • Focuses javascript removed
  • Keywords reporter-feedback added

@arvindsinghu is your server able to send out email? It could be that your server is hanging at the stage where the new user email notification is sent out.

#3 in reply to: ↑ 2 @arvindsinghu
3 years ago

Replying to johnbillion:

@arvindsinghu is your server able to send out email? It could be that your server is hanging at the stage where the new user email notification is sent out.

Hi @johnbillion Sir , I would like to tell you that my server is totally capable of sending emails , I'm also using contact form and receiving emails without and problem.
The best thing I'm also using SMTP for sending mails , I'm using Amazon dedicated server , specialized for WordPress and I'm using Amazon SMTP settings .
Sir I would like to tell you that before it was working fine but now it's not working and Sir only this file has a problem . Other pages are loading faster and forms are also working fast . :(

#4 @hardeepasrani
2 years ago

Is it still happening after 4.8?

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