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Opened 3 years ago

Last modified 3 years ago

#40637 new defect (bug)

ticket #38024 remains unresolved. Are there plans to correct it in a future WordPress release?

Reported by: toggerybob Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 4.7.4
Component: Upgrade/Install Keywords: close reporter-feedback
Focuses: Cc:
PR Number:

Description (last modified by dd32)

This is a follow-up to #38024.

WordPress plugin updates failing – multiple causes

    toggerybob

    (@toggerybob)

    17 seconds ago

    Good morning.

    This issue has been declared a WordPress issue by the Easy Updates Manager plugin. Can you please review and assist?

    Many thanks.
    —

    Support » Plugin: Easy Updates Manager » Error: [fs_unavailable]
    Error: [fs_unavailable]

    Resolved toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    Error with Easy Updates Manager. Started in the last 1 or 2 weeks. It’s happening on all of our websites. Error is:
    —
    WordPress site: http://www.hydrangeaokc.com/
    The following plugins were successfully updated:
    * SUCCESS:

    UPDATE LOG
    ==========

    Updating plugin:
    The plugin is at the latest version.
    Error: [fs_unavailable] Could not access filesystem.
    —
    Our web hosting provider, iPage indicates this is a problem with the plugin.

    Can you please assist?

    Many thanks.

    https://wordpress.org/plugins/stops-core-theme-and-plugin-updates/

    Viewing 15 replies – 1 through 15 (of 18 total)
    1
    2
    →

    Plugin Author Matthew

    (@kidsguide)

    Volunteer Moderator

    9 months, 3 weeks ago

    What version of Easy Updates Manager are you using?
    toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    Version 1.36.1
    Plugin Author Matthew

    (@kidsguide)

    Volunteer Moderator

    9 months, 3 weeks ago

    Version 1.36.1

    That is not an Easy Updates Manager version. Are you using 6.1.8?
    toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    Dang! Sorry. I pulled the version from the wrong plugin. It’s running 6.1.8
    toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    For some undetermined reason, the Easy Updates Manager plugin is working again as of 8:30pm CST.

    Any ideas?

    Thanks again.
    toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    Now it’s having 1 success and 1 failure:
    —
    WordPress site: http://accoladelawns.com/
    The following plugins were successfully updated:
    * SUCCESS: All In One SEO Pack
    * SUCCESS:
    UPDATE LOG
    ==========
    All In One SEO Pack
    ——————-
    Updating plugin: All In One SEO Pack
    Downloading update from https://downloads.wordpress.org/plugin/all-in-one-seo-pack.2.3.8.zip…
    Unpacking the update…
    Installing the latest version…
    Removing the old version of the plugin…
    Plugin updated successfully.

    Updating plugin:
    The plugin is at the latest version.
    Error: [fs_unavailable] Could not access filesystem.

    Thanks again.
    toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    And now failing all together again as of 7/13/2016 7:40am

    WordPress site: http://corporategolfandgift.com/
    The following plugins were successfully updated:
    * SUCCESS:
    UPDATE LOG
    ==========
    Updating plugin:
    The plugin is at the latest version.
    Error: [fs_unavailable] Could not access filesystem.
    Plugin Author Matthew

    (@kidsguide)

    Volunteer Moderator

    9 months, 3 weeks ago

    If you deactivate Easy Updates Manager does this still happen?
    Plugin Author Ronald Huereca

    (@ronalfy)

    9 months, 3 weeks ago

    I have a feeling that EUM is the symptom, not the cause. The error usually happens when WordPress can’t write to the filesystem.

    All EUM does is allow the background updates to happen and WordPress sends out the debug errors.
    toggerybob

    (@toggerybob)

    9 months, 3 weeks ago

    I don’t get why it sometimes works and other times, not. If I deactivate the plugin, it won’t run at all.
    Plugin Author Matthew

    (@kidsguide)

    Volunteer Moderator

    3 months ago

    @toggerybob

    Sorry for the late reply. This error was related to WordPress and was fixed a few versions ago. If you are on the most recent version of WordPress and EUM then everything should work.
    toggerybob

    (@toggerybob)

    3 months ago

    @kidsguide
    Awesome!
    Thanks Matthew.
    obliterator

    (@obliterator)

    1 month, 2 weeks ago

    I’m getting the same error now using latest version of WP and EUM.
    The notification email is conflicting:

    The following plugins were successfully updated:
    * SUCCESS: Wordfence Security
    * SUCCESS:

    UPDATE LOG
    ==========

    Wordfence Security
    ——————
    Updating plugin: Wordfence Security
    Downloading update from https://downloads.wordpress.org/plugin/wordfence.6.3.4.zip…
    Unpacking the update…
    Installing the latest version…
    Removing the old version of the plugin…
    Plugin updated successfully.

    Updating plugin:
    The plugin is at the latest version.
    Error: [fs_unavailable] Could not access filesystem.
    toggerybob

    (@toggerybob)

    1 month, 2 weeks ago

    Same for me, @obliterator. It’s sometimes due to a file permission issue or a specific plugin. EUM should not report the update as successful when it clearly is not.
    obliterator

    (@obliterator)

    1 month, 2 weeks ago

    Yes its quite confusing!

    Now I’m not sure if its updated the plugin properly or not. WordPress indicates the plugin is the latest version but is that because EUM has just bumped the version number reference up? No way of knowing if its actually installed the updated plugin files. I’m hoping so!

    Hope the author can get to the bottom of this. Happy to provide any logs/info to help.

    I got a second email shortly afterwards with blank information:

    The following plugins were successfully updated:
    * SUCCESS:

    UPDATE LOG
    ==========

    Updating plugin:
    The plugin is at the latest version.
    Error: [fs_unavailable] Could not access filesystem.

    In: Plugins and Hacks
    18 replies
    4 participants
    Last reply from: toggerybob
    Last activity: 7 minutes ago
    4.5.3
    Status:

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    Topic Tags

    EUM
    file permission
    filesystem
    fs_unavailable

    Ronald Huereca

    (@ronalfy)

    27 minutes ago

    This is resolved because it is a WordPress bug, not an EUM one. EUM currently sends out zero emails. Everything you are geting is from WordPress itself.

Can you please assist?
Many thanks.

Change History (3)

#1 @dd32
3 years ago

  • Description modified (diff)
  • Keywords close reporter-feedback added

Hi @toggerybob

Can you please link to the threads instead of posting their content?
This sounds like it could be caused by an updates-related plugin doing things wrong, causing WordPress's automatic updates to fail. It sounds like a plugin author may be blaming core, if that's the case, the plugin author needs to come to us with steps to reproduce the issue.

#2 @toggerybob
3 years ago

This is the plugin and author. They have no interest in pursuing the issue unfortunately:
​https://wordpress.org/plugins/stops-core-theme-and-plugin-updates/

Is there another plugin that does the same?

Thanks again.

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