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Opened 12 months ago

Last modified 8 months ago

#41581 new defect (bug)

Cleared Comments stuck in moderation

Reported by: fb2ts Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 4.8.1
Component: Comments Keywords:
Focuses: administration Cc:

Description

I am the third person to report this issue, since it was first reported in June on the Dot Com Forum. A Staff Member responded to the ticket, at the time, and stated that they would be filing a Bug Report, but we have not heard back.

A third user reported the issue on the Dot Org Forum 2 months and 2 weeks ago.

Not all cleared users are getting their comments bumped into moderation. This is the case for all three of us. The only plugin the other dot org user and I have in common is the Akismet plugin and I disabled that to confirm that it didn't fix the problem.

Please advise.

Change History (3)

#1 @SergeyBiryukov
12 months ago

  • Component changed from Administration to Comments
  • Focuses administration added

#2 @maryefern
11 months ago

As @fb2ts mentioned, I am the third person to report the issue here.

There also appears to be a fourth user @tetzner experiencing the same issue (he commented on the first thread here).

Here is some info on my particular experience...

One of my site members always has her comments held in moderation. I do use Akismet, but disabling it does not correct the issue. I do not have Jetpack. I am using WordPress version 4.8.1.

My site member experiencing the issue was initially commenting under her first name only, but then later started commenting under her first and last name. Both versions of her name have been approved (I have always approved her comments), but they still get held in moderation nonetheless.

Like @sa40test mentioned in the first thread, it is highly annoying and embarrassing to have to keep manually approving comments from regular contributors to the site.

Please help!

#3 @dvan
8 months ago

I have the same problem with a regular user with lots of prior approved comments. I still have to approve any new comment.

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