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Opened 7 years ago

Closed 2 years ago

#42559 closed defect (bug) (worksforme)

Twenty Fifteen: Menu fails to render on IE 11.0.48; OK on 11.0.47

Reported by: petergreen5678's profile petergreen5678 Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Bundled Theme Keywords:
Focuses: Cc:

Description

See my simple site at https://petergreenweb.wordpress.com/ - on every page, the menu works fine with Chrome on Win 7 and Android, and with IE 11.0.47 on Win 7, but fails to render or function in IE 11.0.48 on Win 7 (admittedly on a different PC).

Attachments (4)

menu IE 11.0.48.JPG (18.7 KB) - added by petergreen5678 7 years ago.
Top of home page as rendered by IE 11.0.48
menu Chrome Win 7.JPG (40.0 KB) - added by petergreen5678 7 years ago.
Top of home page as rendered by Chrome on Win 7
42559.PNG (154.5 KB) - added by SergeyBiryukov 7 years ago.
IE add-ons.JPG (159.5 KB) - added by petergreen5678 7 years ago.
Screenshot of my IE add-ons

Download all attachments as: .zip

Change History (11)

@petergreen5678
7 years ago

Top of home page as rendered by IE 11.0.48

@petergreen5678
7 years ago

Top of home page as rendered by Chrome on Win 7

@SergeyBiryukov
7 years ago

#1 @SergeyBiryukov
7 years ago

  • Component changed from General to Bundled Theme
  • Keywords reporter-feedback added

Hi @petergreen5678, welcome to WordPress Trac! Thanks for the report.

Can't reproduce here, the menu works fine for me in IE 11.0.48 on Windows 10: 42559.PNG. Do you have any browser extensions intalled?

#2 @petergreen5678
7 years ago

Hi Sergey, thanks for amazing response. I'm afraid I don't think I understand the question (in spite of a quick search to find out). I have not knowingly added an extension - how can I tell? Peter

#3 @petergreen5678
7 years ago

Does this screenshot help?

@petergreen5678
7 years ago

Screenshot of my IE add-ons

#4 @pento
7 years ago

  • Version trunk deleted

#5 @SergeyBiryukov
7 years ago

  • Summary changed from Twenty fifteen theme fails on IE 11.0.48 OK on 11.0.47 to Twenty Fifteen: Menu fails to render on IE 11.0.48; OK on 11.0.47

#6 @hellofromTonya
4 years ago

  • Keywords reporter-feedback removed

Peter provided feedback and screenshot of add-ons. Removing reporter-feedback.

#7 @sabernhardt
2 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to worksforme
  • Status changed from new to closed

Sorry, the support forums (or WordPress.com support) probably would have been more helpful. And now few people use Internet Explorer anymore.

I can set the background color and use the menu at various widths with Twenty Fifteen and no plugins. So I'll close the ticket as "works for me."

However, the problem (still) can occur on your site in IE 11 at smaller window widths. This seems to be related to a custom colors plugin, and maybe another. The custom background color does not work because a script is supposed to add a small-screen body class when under 955 pixels. The menu does not expand, but I do not have console errors to explain why.

If you already have access to the "Additional CSS" feature under Appearance, you could try adding this for IE users:

@media all and (max-width: 954px) and (-ms-high-contrast: none), (-ms-high-contrast: active) {
	.sidebar .site-header { background-color: #202020; }
	.sidebar .secondary { display: block; background-color: #202020; }
}

Otherwise, you could try deactivating certain plugins and/or contacting support.

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