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Opened 7 years ago

Closed 4 months ago

#42848 closed defect (bug) (worksforme)

Twenty Seventeen: Pre-sized Header Media not used

Reported by: madriverweb's profile madriverweb Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.8.3
Component: Bundled Theme Keywords: reporter-feedback close
Focuses: Cc:


Theme: Twenty Seventeen
Version: current

The theme customizer has an option to add Header Media and recommends dimensions of 2000 x 1200 pixels. When images are uploaded, WordPress automatically creates a size 2000 x 1200 pixel.

The bug
When adding a new header image in the customizer, sizing of the original is still required, i.e. it does not automatically choose the pre-sized 2000 x 1200 image.

Steps to replicate:

  1. Upload an image. Login to your FTP space and you will see a file sized to 2000 x 1200.
  2. Go into customizer, Header Media, Add new image, select the one you just uploaded. Note that it will require you to size it to 2000 x 1200.

Change History (4)

#1 @transl8or
7 years ago

  • Component changed from General to Bundled Theme

#2 @sabernhardt
3 years ago

  • Keywords reporter-feedback added

Hi and thanks for the report!

In the Customizer, I can click "Select and crop" and then "Skip cropping" if I have an image exactly the right size. Are you unable to do that somehow?

Of course, you opened this ticket more than three years ago, so the issue may have been fixed since then.

#3 @karmatosed
4 months ago

  • Keywords close added

Coming to this a few more years later, I have to agree with @sabernhardt that being able to do this with cropping makes sense. There have been even more changes along the years now and it seems to me that adding the close keyword at this point is a good outcome for this ticket.

If further steps are raised or issues with this arise, we can always remove the keyword. Thanks everyone for your collaboration.

#4 @karmatosed
4 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to worksforme
  • Status changed from new to closed

As this has been left for a few days, let's now close this as we can always open a new ticket or reopen.

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