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Opened 8 years ago

Closed 8 years ago

#43050 closed feature request (invalid)

User profile

Reported by: mrdonut's profile mrdonut Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

Hi there,

I am doing some consulting for a client who has a website written in WordPress but doesn't have the login credentials. How do I go about getting this information
the site is www.mrdonut.com.au

Is it possible to get assistance.
Many Thansk

Rod

Change History (1)

#1 @dd32
8 years ago

  • Component changed from Security to General
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @mrdonut,

This Trac instance is for reporting bugs in the open-source application WordPress, and not for support.
Please direct all future support enquiries to ​https://wordpress.org/support/.

You can reset the account password by following instructions available here:
​https://codex.wordpress.org/Resetting_Your_Password

If you don't know the username, admin is often the default login. You may need to view the users by following the PHPMyAdmin reset instructions above and viewing the users table directly.

That's the limit of help I can supply here, the clients web hoster may also be of assistance (Appears to be Zuver).

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