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Opened 19 months ago

Closed 19 months ago

Last modified 19 months ago

#43234 closed defect (bug) (duplicate)

Non English characters create broken image links

Reported by: paaljoachim Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Media Keywords:
Focuses: Cc:

Description

Lately I noticed a lot of broken image links on a client site. I went into the media library and noticed many blank squares of thumbnails for images that were supposed to be there. I also clicked the images and noticed there was no edit image preview images.

What all the broken images have in common is that they all use the Norwegian letters æ, ø or å.
What is very much needed is that foreign characters are renamed to English characters. (I believe there are multiple tickets for auto renaming foreign characters.)

I have attached two screenshots.

Attachments (2)

Screen Shot 2018-02-06 at 12.04.30.png (908.1 KB) - added by paaljoachim 19 months ago.
Media library containing blank thumbnail previews of images that contain foreign characters.
Screen Shot 2018-02-06 at 12.04.43.png (72.3 KB) - added by paaljoachim 19 months ago.
The images that are not showing are also blank in the edit image screen.

Download all attachments as: .zip

Change History (4)

@paaljoachim
19 months ago

Media library containing blank thumbnail previews of images that contain foreign characters.

@paaljoachim
19 months ago

The images that are not showing are also blank in the edit image screen.

#1 @SergeyBiryukov
19 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to duplicate
  • Status changed from new to closed

Thanks for the report, we're already tracking this issue in #15955 and #22363.

#2 @paaljoachim
19 months ago

The question then becomes how do I get the images back again?
Right now I had to open a backup and search for the missing images. Rename them so they do not contain æ,ø or å and then use Replace Media plugin to replace the missing images with the renamed images. All of this trouble because of the unique Norwegian characters.

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