WordPress.org

Make WordPress Core

Opened 3 years ago

Closed 3 years ago

#43323 closed defect (bug) (invalid)

Updated to 4.9.4 SMTP Not Found

Reported by: hershb1 Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.9.4
Component: Mail Keywords:
Focuses: Cc:

Description

Can't send email after update

Using WP Mail SMTP Plug and getting errors:

Versions:
WordPress: 4.9.4
WordPress MS: No
PHP: 7.0.27
WP Mail SMTP: 1.2.5

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: I know my host
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
SMTP Debug:
2018-02-14 18:14:26 Connection: opening to :587, timeout=300, options=array (
)
2018-02-14 18:16:33 Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): unable to connect to :587 (Connection timed out)
2018-02-14 18:16:33 SMTP ERROR: Failed to connect to server: Connection timed out (110)
2018-02-14 18:16:33 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Change History (1)

#1 @dd32
3 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed
  • Summary changed from Updated to 4.9.4 MySQL Not Found to Updated to 4.9.4 SMTP Not Found

Hi @hershb1,

This appears to be related to your host and/or config rather than WordPress core.

The plugin appears to have lost the hostname of your mail server, you'll need to check that the plugin configuration is up to date and that your mail host hasn't changed the address.

I'm marking this ticket as invalid as it's plugin or host-related. If you need further support, the volunteers in the support forums may be able to help further - https://wordpress.org/support/

Note: See TracTickets for help on using tickets.