#43972 closed defect (bug) (duplicate)
Requests never become completed - GDPR
Reported by: | garrett-eclipse | Owned by: | |
---|---|---|---|
Milestone: | Priority: | normal | |
Severity: | normal | Version: | 5.1 |
Component: | Privacy | Keywords: | gdpr |
Focuses: | administration | Cc: |
Description
Hello,
While playing with GDPR I noticed that the process flow never completes and always stays in the Confirmed state. This seems to be the case with both the removal and the export request processes.
Upon emailing or removing of the data the request should be updated to 'Completed' and appear in the 'Completed' view. It should also indicate this in the Sttatus with the time as to when it was completed.
I'm not sure if the Completed state has anything for 'Next Steps' but for the export request maybe the Next Steps are 'Email Data Again' while for the removal request I guess there would be no next steps or maybe should have re-remove data?
Currently there's no indication that the data export was sent or the data was removed so other admin users logging into the interface would see the request in confirmed state and trigger the next steps which could be frustrating for the user receiving multiple emails.
Thank you
Request table showing completed request as confirmed