Opened 5 years ago
Closed 7 months ago
#44338 closed defect (bug) (worksforme)
Any use of the media upload feature causes the page to crash
Reported by: |
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Owned by: | |
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Milestone: | Priority: | normal | |
Severity: | critical | Version: | 4.9.6 |
Component: | Media | Keywords: | reporter-feedback |
Focuses: | Cc: |
Description
When I try to go to the media page and click "add new", or do so on a product or page as well, the browser page crashes (google chrome says "Aw snap"), and I have to go back. Sometimes I can get further into the prompt than others, but most times I am unsuccessful in uploading media.
I've disabled all plugins and the issue persists, though I haven't been able to change themes (theme is Udesign, newest version).
The only way I've been able to make it work properly is by doing it on a mobile device.
It's a fairly new bug, as it never happened in previous versions of WordPress, hope we can get this one squashed.
Change History (6)
#3
@
5 years ago
Seems to work better on microsoft's edge browser, maybe a problem with Chrome it seems
#4
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4 years ago
- Component changed from General to Media
- Keywords reporter-feedback added
@tbmbrakes are you still experiencing this issue?
Related? #44335