Opened 22 months ago
Last modified 22 months ago
#44338 new defect (bug)
Any use of the media upload feature causes the page to crash
| Reported by: |
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Owned by: | |
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| Milestone: | Awaiting Review | Priority: | normal |
| Severity: | critical | Version: | 4.9.6 |
| Component: | General | Keywords: | |
| Focuses: | Cc: |
Description
When I try to go to the media page and click "add new", or do so on a product or page as well, the browser page crashes (google chrome says "Aw snap"), and I have to go back. Sometimes I can get further into the prompt than others, but most times I am unsuccessful in uploading media.
I've disabled all plugins and the issue persists, though I haven't been able to change themes (theme is Udesign, newest version).
The only way I've been able to make it work properly is by doing it on a mobile device.
It's a fairly new bug, as it never happened in previous versions of WordPress, hope we can get this one squashed.
Change History (3)
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Related? #44335