Opened 7 years ago
Last modified 6 weeks ago
#44539 new enhancement
Notify the admin when no personal data is found for a user
| Reported by: |
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Owned by: | |
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| Milestone: | Awaiting Review | Priority: | normal |
| Severity: | normal | Version: | 4.9.6 |
| Component: | Privacy | Keywords: | |
| Focuses: | administration | Cc: |
Description
When no data exists for a user's data export request, both the user and administrator handling the request should be notified that no data exists. #44133 handles the end user experience by notifying the user via email that no personal data was found.
On the admin side, the person managing the data request should also be notified that no personal data was found. The "Download Personal Data" inline action should also be removed or changed to something like "Recheck for Personal Data".
Change History (5)
This ticket was mentioned in Slack in #core-privacy by desrosj. View the logs.
7 years ago
This ticket was mentioned in Slack in #design by karmatosed. View the logs.
5 years ago
#5
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6 weeks ago
- Keywords ui-feedback ux-feedback removed
From an experience perspective I agree that the following should happen:
When no data exists for a user's data export request, both the user and administrator handling the request should be notified that no data exists
Until we have a visual for this I don't think it needs any more design feedback so moving it out of those labels.
Currently, the admin is only notified that the request was confirmed they aren't notified with the data if there is any. If we're going to add a notification if there isn't data then should the admin not receive one with the data as well? Or should this simply be a in-GUI display indicating there's no data.