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Opened 16 months ago

Last modified 15 months ago

#44539 new enhancement

Notify the admin when no personal data is found for a user

Reported by: desrosj Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 4.9.6
Component: Privacy Keywords: ui-feedback ux-feedback
Focuses: administration Cc:
PR Number:

Description

When no data exists for a user's data export request, both the user and administrator handling the request should be notified that no data exists. #44133 handles the end user experience by notifying the user via email that no personal data was found.

On the admin side, the person managing the data request should also be notified that no personal data was found. The "Download Personal Data" inline action should also be removed or changed to something like "Recheck for Personal Data".

Change History (3)

#1 @desrosj
16 months ago

  • Type changed from defect (bug) to enhancement

This ticket was mentioned in Slack in #core-privacy by desrosj. View the logs.


15 months ago

#3 @garrett-eclipse
15 months ago

Currently, the admin is only notified that the request was confirmed they aren't notified with the data if there is any. If we're going to add a notification if there isn't data then should the admin not receive one with the data as well? Or should this simply be a in-GUI display indicating there's no data.

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