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Opened 3 years ago

Last modified 3 months ago

#44765 new defect (bug)

Uploaded image corrupted after resizing

Reported by: lurbanek Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 4.9.8
Component: Media Keywords: reporter-feedback
Focuses: Cc:

Description

When I upload .jpg larger image and turn on resizing, image is corrupted after upload is done. I tried it on two websites on latest version. In v. 4.9.6 its working normally. When i Set in SETTINGS - MEDIA zeroes everywhere, its not resizing and picture is fine. Screenshots are below:

https://ctrlv.cz/shots/2018/08/09/lnGX.png

https://ctrlv.cz/shots/2018/08/09/t6CU.png

https://ctrlv.cz/shots/2018/08/09/bb0t.png

Change History (6)

This ticket was mentioned in Slack in #core-media by antpb. View the logs.


3 years ago

#2 follow-up: @mikeschroder
3 years ago

  • Keywords reporter-feedback added

Hi!

Thanks for the report! Could you please use either the Health Check plugin (inside, go to Health Check -> Debug Information -> Media Handling) and copy/paste the information you get here?

There are a lot of things that can go wrong with image handling, and this will help us figure out where it might be happening.

#3 in reply to: ↑ 2 @lurbanek
3 years ago

Replying to mikeschroder:

Hi!

Thanks for the report! Could you please use either the Health Check plugin (inside, go to Health Check -> Debug Information -> Media Handling) and copy/paste the information you get here?

There are a lot of things that can go wrong with image handling, and this will help us figure out where it might be happening.

Hi,

Active editor WP_Image_Editor_Imagick

Imagick Module Version 1800

ImageMagick Version ImageMagick 7.0.8-5 Q16 i686 2018-07-11 https://www.imagemagick.org

Imagick Resource Limits:

area: 10 MB

disk: 300000000

file: 768

map: 2 MB

memory: 10 MB

thread: 1

GD Version bundled (2.1.0 compatible)

Ghostscript Version 9.21

#4 @lurbanek
2 years ago

any info? thanks

This ticket was mentioned in Slack in #core-media by antpb. View the logs.


3 months ago

#6 @antpb
3 months ago

Howdy @mikeschroder ! Is there anything you might be able to gather with the health check data provided? @lurbanek I realize it's been some time since a response. I'm curious if you found a fix or experienced the issue disappear over this time.

I've set myself to watching so I dont miss your response. Thank you!!

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