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Opened 2 years ago

Closed 6 months ago

#45487 closed defect (bug) (invalid)

generating new sub domain in a WordPress multisite installation

Reported by: deantyronejones Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.9.8
Component: Networks and Sites Keywords: reporter-feedback
Focuses: multisite Cc:

Description

I have a big issue with a wordpress mu site. and before you say, start again with a fresh installation, I cannot because the site is a number of years old.

SiteX is a multisite installation. When I create a new sub domain site say: i.e. test45.sitex.com its says Site added. Visit Dashboard or Edit Site. But the link to the dashboard points to route domain i.e. Sitex.com/wp-admin and the visit dashboard points to the sitex.com dashboard.
The link under Site Address (URL) is :site.test45.com/ which when typed into the browser says Error establishing a database connection.

WordPress expert wpfixit gave up after a couple of hours of trying to solve the problem.

The page I need help with: https://godinterest.com

Attachments (1)

php-app.access.log (942.7 KB) - added by deantyronejones 2 years ago.
server log

Download all attachments as: .zip

Change History (4)

#1 @mukesh27
2 years ago

  • Component changed from General to Networks and Sites
  • Focuses multisite added
  • Keywords reporter-feedback added
  • Summary changed from generating new sub domain in a wordpress multisite installation to generating new sub domain in a WordPress multisite installation

Hi @deantyronejones, Welcome to WordPress Trac! Thank you for your ticket.

Can you pleas share your server log here so other can check issue based on error. If possible try to submit ticket here https://wordpress.org/support/forum/multisite/

@deantyronejones
2 years ago

server log

#2 @SergeyBiryukov
2 years ago

Hi @deantyronejones, thanks for the report!

Does the issue still happen with all plugins disabled and a default theme (Twenty Seventeen) activated?

#3 @jeremyfelt
6 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Closing this pending reporter feedback.

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