Opened 2 years ago
Last modified 19 months ago
#45915 new enhancement
Update "New Admin Email Address" Email Wording
Reported by: |
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Owned by: | |
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Milestone: | Awaiting Review | Priority: | normal |
Severity: | normal | Version: | |
Component: | Users | Keywords: | |
Focuses: | Cc: |
Description
The wording of the email that a user gets when you change the administration email address on a site is confusing.
Current:
Howdy [name],
You recently requested to have the administration email address on your site changed.
If this is correct, please click on the following link to change it:
https://example.com/wp-admin/options.php?adminhash=fcedb1537af41f16914d835e5d16d089
You can safely ignore and delete this email if you do not want to take this action.
This email has been sent to [your-email]
Regards,
All at [site-name]
[site-url]
Proposed Update:
Howdy [name],
The current administrator of [site-name] has updated the administration email address to your email address.
If you approve this change, please click on the following link to confirm the change:
https://example.com/wp-admin/options.php?adminhash=fcedb1537af41f16914d835e5d16d089
If you do not approve, you can safely ignore and delete this email.
This email has been sent to [email-address]
Regards,
All at [site-name]
[site-url]
Reasoning
- The email starts out with "You recently requested" when the person who initiated the email is not the same as the person that is receiving the email.
- It calls out "your site" and doesn't say which site it's referring to until the end. Some people manage many sites.
- "If this is correct, please click on the following link to change it" - Why would I change something that is correct? I understand it after thinking about it, but that's confusing.
- Using terminology like approve and do not approve clarify the call to action.
Change History (3)
#2
in reply to:
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@
19 months ago
Replying to mark5454:
Please change my email address to markaustin823@… I am going to loose my old email address.
Hi @mark5454 this thread is for core development, you can edit your profile here (while logged in);
https://wordpress.org/support/users/mark5454/edit
*For further assistance please post to wordpress.org/support instead of this Core Trac
Please change my email address to markaustin823@… I am going to loose my old email address.