#47239 closed enhancement (fixed)
Update Support Forums title
Reported by: | dilipbheda | Owned by: | SergeyBiryukov |
---|---|---|---|
Milestone: | 5.3 | Priority: | normal |
Severity: | normal | Version: | 5.3 |
Component: | General | Keywords: | needs-patch |
Focuses: | docs, administration | Cc: |
Description (last modified by )
I have checked the many files and Found "Support Forums" title on Support URL.
Related To #46790
Attachments (1)
Change History (7)
#2
in reply to:
↑ 1
@
5 years ago
- Keywords needs-patch added; has-patch removed
- Milestone changed from Awaiting Review to 5.3
Replying to Clorith:
I'm not sure if this is the right way forward, I'm wondering if changing the link to be just
Support
and letting them land on HelpHub is better.
That's what 47239.patch appears to do, though I'm not sure HelpHub has an answer to the "unexpected error occurred" message :)
Looking at [45140], general support links were changed to Support
, however links in messages that specifically suggest contacting the forums for help were changed to /support/forums/
. I think it makes sense to do the same for both messages here:
An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the <a href="%s">support forums</a>.
<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For help, please see <a href="%1$s">this documentation</a> or try the <a href="%2$s">support forums</a>.
The latter message already has a specific HelpHub link, replacing the second link with the landing page seems redundant and less helpful.
#3
@
5 years ago
- Keywords 2nd-opinion removed
@dilipbheda Are you able to refresh the patch taking the feedback into consideration?
I'm not sure if this is the right way forward, I'm wondering if changing the link to be just
Support
and letting them land on HelpHub is better.The purpose of having HelpHub be the landing page for
wordpress.org/support
is so that users can find what they need before resolving to asking for specific help from volunteers, and we lose a bit of that if we bypass it entirely.