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Opened 5 months ago

Last modified 6 weeks ago

#47315 new defect (bug)

Download authenticity message has no actionability

Reported by: jipmoors Owned by:
Milestone: Future Release Priority: normal
Severity: normal Version: 5.2
Component: Upgrade/Install Keywords: needs-patch needs-copy-review
Focuses: ui, accessibility, administration, ui-copy Cc:
PR Number:

Description

Problem

While testing some upgrades of themes I noticed the following message:

The authenticity of twentynineteen.1.4.zip could not be verified as no signature was found.

As a user I have no idea what this means and more importantly, what I can do about it.

Proposed solution

Add more context about what it means, why it is a not a blocker (soft-fail) when this is the case.
This could be a page on WordPress.org or explained in-line.

Provide a context on where this should be solved, locally/server/WordPress.org

Expectations

I would have expected the theme update to be verified as it is downloaded from WordPress.org directly.

Change History (5)

This ticket was mentioned in Slack in #accessibility by afercia. View the logs.


3 months ago

#3 @karmatosed
3 months ago

  • Keywords needs-design-feedback added

#4 @afercia
3 months ago

  • Keywords needs-copy-review added; needs-design-feedback removed
  • Milestone changed from Awaiting Review to Future Release

Discussed during today's accessibility bug-scrub. Pinging @pento as the Upgrade/Install component maintainer.

Also relevant:
https://wordpress.org/support/topic/5-2-1-update-authenticity-of-update-could-not-be-verified/

Copy could be improved here. The part The authenticity of twentynineteen.1.4.zip could not be verified is already a bit hard to get for non-tech-savvy users. Then, when it comes to signature, it's probably a bit too much technical :)

Pinging also @marybaum

Last edited 3 months ago by afercia (previous) (diff)

#5 @Hareesh Pillai
6 weeks ago

  • Focuses ui-copy added
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