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Opened 2 years ago

Closed 2 years ago

#47970 closed defect (bug) (invalid)

Website doesn't work as it should

Reported by: samiel Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.2.2
Component: Plugins Keywords:
Focuses: Cc:

Description (last modified by desrosj)

Hi,

I've been using WordPress for a couple of years now and been happy with it. It's affortable, customizable and all in all good platform for website.

Now I've started to face major issues considering my website. My website www.samilaitinen.com is not working how it should. My photo galleries won't load up how they should. I'm using NextGen Gallery plugin with my photos. I've checked numerous times that the settings are how they should and like they were previously (and they are) but the gallery just shows one colum of photos stacked. Instead it should be four colums of photos. This started to happen just suddenly and I haven't been able to fix the problem or any help to fix it from plugin support forum etc.

Next thing is my Video gallery. For that I'm using Photo Gallery plugin. Again haven't change anything but the video gallery page won't load anymore. Loading dots are just rolling and nothing happens. Netiher for this, I've not been able to help solution how to fix it.

Thirdly my pages and subpages are not working anymore how they should. When I'm on my homepage I can hover over the different pages on the top right corner and open sub pages etc. But when I click some of those pages from that opened page I can't hover over to the menu and open any page. Again, something that hasn't occured earlier.

I haven't done any changes to setting or so. I'm running latest versions off all the plugins and WordPress. This is really starting to get frustrating now.

Change History (4)

#1 @dkarfa
2 years ago

  • Component changed from General to Plugins

Hey @samiel
Welcome to WordPress reporting system.

If the issue coming from WordPress plugin kindly report the respective Plugin support system. For my best knowledge, NextGen Gallery you need to follow this link https://wordpress.org/support/plugin/nextgen-gallery/

Regards,

#2 @mukesh27
2 years ago

  • Focuses accessibility performance removed
  • Severity changed from critical to normal

Welcome to WordPress Trac! Thanks for the ticket.

Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions. Please try the support forums to get help with your site: https://wordpress.org/support/.

#3 @desrosj
2 years ago

  • Description modified (diff)
  • Keywords Needs fixing. removed
  • Milestone Awaiting Review deleted

#4 @desrosj
2 years ago

  • Resolution set to invalid
  • Status changed from new to closed
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