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Opened 7 months ago

Closed 7 months ago

#48685 closed defect (bug) (invalid)

Unable to confirm email

Reported by: calebdicks Owned by:
Milestone: Priority: normal
Severity: major Version: 5.3
Component: Users Keywords:
Focuses: administration Cc:

Description

I had just deployed wordpress on the google cloud platform.

i am wanting to customize wordpress and started with profile settings and went to change the email on the account it gives me this notification

There is a pending change of your email to myemail.com

i check my email and have not received an email and tried once more, its been over an hour and still have not received a confirmation email, Can someone please help me.

Change History (4)

#1 follow-up: @sebastienserre
7 months ago

Hello @calebdicks and welcome on trac
Are you sure this email isn't in junk or spam folder?

#2 in reply to: ↑ 1 @calebdicks
7 months ago

Replying to sebastienserre:

Hello @calebdicks and welcome on trac
Are you sure this email isn't in junk or spam folder?

I have checked everywhere and can not find it, I've even signed out then back in and try to verify it. Still nothing.

This ticket was mentioned in Slack in #forums by joyously. View the logs.


7 months ago

#4 @SergeyBiryukov
7 months ago

  • Component changed from General to Users
  • Focuses docs performance removed
  • Keywords Email Bug removed
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi there, welcome to WordPress Trac! Thanks for the ticket.

I'm sorry to hear you are having issues with WordPress. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.

Please try the support forums to get help with your site: https://wordpress.org/support/forums/

This support article might also be helpful: https://wordpress.org/support/article/faq-troubleshooting/#emailed-passwords-are-not-being-received

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