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Opened 6 months ago

Last modified 5 months ago

#49066 reopened defect (bug)

Twenty Twenty: Font characters rendered as symbols

Reported by: pikta Owned by:
Milestone: Priority: normal
Severity: critical Version: 5.3
Component: Bundled Theme Keywords:
Focuses: Cc:


Twenty Twenty theme fonts showed as symbols. It only happens to the Mac computer(s) with the Chrome browser.

Chrome Version 79.0.3945.88 (Official Build) (64-bit)
Mac OS Catalina 10.15.2

Here is the page that has the original fonts: https://brunosautoinc.com/privacy

I manually changed fonts on other pages so the content is readable.

Change History (5)

#1 @SergeyBiryukov
6 months ago

  • Summary changed from Twenty Twenty to Twenty Twenty: Font characters rendered as symbols

Hi there, welcome to WordPress Trac! Thanks for the report.

Just noting it's an issue with Chrome 79.0.3945.88 that's being tracked here:

#2 @ianbelanger
6 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed
  • Version changed from 5.3.2 to 5.3

Since this a chrome issue and not a Twenty Twenty issue I am closing as invalid.

#3 @SergeyBiryukov
6 months ago

#49191 was marked as a duplicate.

This ticket was mentioned in Slack in #meta-wordcamp by iandunn. View the logs.

5 months ago

#5 @jemcbade
5 months ago

  • Resolution invalid deleted
  • Status changed from closed to reopened

@ianbelanger All due respect here and I and not intending any ill will with my comment ok? Take note that this occurs in one of my test environments using Twentynineteen as well. I own more than one MAC OS based device.

I'm trying to understand your reasoning for marking this ticket invalid. As a person trained in QA, in our department your reason for closing the ticket and marking it invalid would not be accepted.

As developers we must test in all environments and although it might not be our responsibility to fix components responsible, we are required to perform due diligence to the best of our ability to discern the reason for an incompatibility. Very curious here, what tests other than observing that this is a Chrome issue on SOME MACS using Catalina and Chrome (but not all BTW) have you performed?

I'm sorry if this sounds harsh, but MANY of us as developers must test on all browsers and OSs if we are doing our job so the issue here is not one I feel deserves just turning a blind eye to and finger pointing. The fact that this issue is occurring effects those of us trying to develop using WordPress in a very critical way.

I request you re-open the ticket and do some testing. Let's all work as a community combining our skills to solve problems.

I will do my part and if I can discern the reason for this issue I will share it with the rest of the WP community.

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