Opened 5 years ago
Closed 2 years ago
#49125 closed defect (bug) (worksforme)
Cannot upload videos in the newest version of wordpress
Reported by: | iwonarejmus | Owned by: | |
---|---|---|---|
Milestone: | Priority: | normal | |
Severity: | normal | Version: | 5.3.2 |
Component: | Media | Keywords: | reporter-feedback |
Focuses: | Cc: |
Description
Hey Team,
videos .mp4 dont upload (or they do and straight after they disappear with the error: Cannot read property 'get' of undefined ). WordPress Version 5.3.2
Attachments (2)
Change History (7)
#3
@
5 years ago
Thank you so much for your answer @audrasjb , I normally dont contact developers but I'm a bit in despair cause its been more than a month and I cant proceed with my work.
I just attached an image for you (above) from Edit post page, when the error occurs: “Cannot read property 'get' of undefined “. Then when I try to upload from Media Library, the error is: “Unexpected response from the server. The file may have been uploaded successfully. Check in the Media Library or reload the page. ”
Are you saying its not WordPress but a theme issue?
I reinstalled newest version of wordpress and deactivated all the plugns and changed to theme Twenty Twenty. Still the same problem.
What should I do? Downgrade in this way? (http://dominiquej.com/how-to-downgrade-wordpress-to-previous-version/)? Or wait for new Wordpress release? About server>: its a regular wordpress installation on droplet (Digital Ocean)512 MB Memory / 20 GB Disk / FRA1 - Ubuntu 14.04.5 Thank you so much! Iwona
This ticket was mentioned in Slack in #core-media by joedolson. View the logs.
2 years ago
#5
@
2 years ago
- Milestone Awaiting Review deleted
- Resolution set to worksforme
- Status changed from new to closed
This ticket has not seen any activity in a few years and the action of uploading videos seems to be maintained working in 6.1. Going to mark this worksforme because no one else has been able to reproduce the issue and no further reports have been seen since.
Welcome to WordPress Core Trac @iwonarejmus and thanks for opening this ticket,
Video upload works fine on my side (see screenshot above), on a fresh WordPress install.
Could you please provide some details about your server configuration?
Also, please confirm you are experiencing the issue on a fresh install without any plugin installed and with Twenty Twenty (otherwise, you should ask in support forum as Trac is for WordPress Core development).
Cheers,
Jb