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Opened 10 months ago

Closed 7 weeks ago

Last modified 3 weeks ago

#49127 closed enhancement (invalid)

Clicking on "View" under any user under Users >>> goes to homepage of installation

Reported by: bobteree Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.3.2
Component: Users Keywords:
Focuses: ui Cc:

Description

The above is not really a bug, but confusing for the following use-cases. We deal with eCommerce (WooCommerce) -centric sites/customers.

We have 1000's of customers listed under the User >> tab.

Sometimes a shopkeeper or admin wants to "View" a particular customer's information (e.g. bill to or ship to address or phone number, etc.).

But when you click on "View" you go to the installation's homepage, which is odd. This feature seems to have been built for a blog-centric world as the URL structure is site.com/author/username. If that particular user has blog posts, it goes to a webpage that lists all of that user's blog posts. But if you have no blog posts (as most e-commerce users make no posts), you go to homepage.

Perhaps this is a recommendation for WooCommerce. Such that if you install the WooCommerce plugin, this "View" link might also go to the same location as "Edit" where you can see a user's information as well as edit it. This is a minimal solution. Better yet, would be to go to a very ecommerce-centric use case page that details that users information as well as past orders or something.

Note that if you have installed bbpress, this link is taken over by that Plugin and it goes to the Forum profile for that user. I think this is a good precedence for WooCommerce to make this link go to a better place than the homepage.

Attachments (1)

Bug-View-User-goes-to-homepage.jpg (114.8 KB) - added by bobteree 10 months ago.

Download all attachments as: .zip

Change History (3)

#1 @Mista-Flo
7 weeks ago

  • Keywords close added
  • Resolution set to invalid
  • Status changed from new to closed

Hey @bobteree thanks you for your report, unfortunately, the core track is meant for WordPress, for WooCommerce enhancements, you need to open an issue on their official Github repository.

Moreover, the View link goes to the frontend author page on a default WordPress installation, I think you just use a SEO plugin that does not let the author pages to be indexed and available.

#2 @desrosj
3 weeks ago

  • Keywords close removed
  • Milestone Awaiting Review deleted
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